AJ

Adam James

of Customer Experience and Impact at Energy Impact Partners

Ossining, New York

Overview

Work Experience

  • Partner, Head of Customer Experience and Impact

    2024 - Current

    - Head of Customer Experience: Oversee global account management and strategic service delivery with EIPs 65+ corporate Limited Partners. - Head of Impact & Sustainability: Manage EIP's industry-leading Impact team including reporting and value-added services. - Chief Administrative Officer: Support EIP's CEO & Managing Partner on performance management, corporate strategy, and business operations across the platform.

  • Managing Director

    2022 - 2024

    - Oversee Investor Experience: Strategy, Account Management, Communications, and Investor Events - Design and implement performance management frameworks, including goal-setting, evaluations, and ongoing feedback - Drive process and operational efficiency enhancements throughout the business

  • Senior Vice President

    2021 - 2021

  • Chief of Staff

    2018 - 2021

    CEO Wingman | LP Relations | Growth Planning | Biz Ops | Talent | PR - Worked with the CEO to manage and drive key strategic and operational initiatives across the business in a fast-paced, dynamic environment - Managed relationships with corporate investors, with a focus on translating EIPs activities into highly strategic value for their core businesses - Designed and implemented key operational processes across the firm, ensuring alignment and accountability through a period of rapid growth - Collaborated with team leads to develop and track success metrics including managing annual performance reviews and performance management as-needed - Responsible for talent and culture. Built an attractive and inspirational workplace, led key internal activities such as Corporate and Leadership retreats, and more than doubled headcount by leading hiring processes for recruiting a high-performing team. - Acted as a strategic advisor and trusted proxy for the CEO internally and externally - Oversaw public relations and marketing strategy, development, and execution

  • Staff Project Manager, Business Operations

    2017 - 2018

    Managed global initiatives and special projects for Tesla Energy.

  • Senior Program Manager

    2017 - 2017

    International business development. Managed residential energy sales and operations in Mexico.

  • Deputy Director, Global Strategy and Policy

    2015 - 2017

    Managed program for global expansion of business and operations, reported to Executive Vice President. Crafted international strategy including market analysis, business models, sales strategy/operations, and partnerships. Advanced policy objectives with domestic and international regulators and government officials. Developed regional entry plan, including market analysis, sales strategy, budget, and early sales pipeline.

  • Senior Analyst

    2015 - 2015

    Led GTM’s research practice on global downstream PV demand with an expertise in Latin American markets. Developed detailed forecasting models and wrote competitive intelligence market reports. Provided consultation services for Executive & Board-level clients on market-entry and strategy.

  • Solar Analyst

    2013 - 2015

    Responsible for downstream global solar market coverage for GTM Research, with a focus on the Latin America region.

  • Research Assistant for Energy and Environmental Policy

    2011 - 2013

    Provided research and administrative support to the Energy policy team, working closely with Senior Fellows Andrew Light and Bracken Hendricks. My work covered clean energy deployment, economic development, and international climate negotiations.

  • Research Assistant

    2011 - 2011

    Worked with Professor Andrew Light on publishing "Environmental Ethics" and "Environmental Pragmatism" (Routledge)

  • Intern

    2010 - 2010

    Provided research and writing support for the Energy Policy team.

Relevant Websites