AO

Aihui Ong

General Partner at Transform Capital

San Francisco Bay Area

Overview

Work Experience

  • General Partner

    2021 - Current

    Invest in Series B or later technology startups with a commitment to philanthropy where 50% of General Partners' profits (carried interest) are donated to causes LPs and founders care about the most.

  • Board Member

    2022

    Carta of Africa

  • Investment Partner

    2019

    XFactor Ventures is looking for tenacious female founders and mixed-gender founding teams attacking billion-dollar market opportunities. With three funds and a portfolio of over 85 companies, we are one of the most active venture investors in companies founded by women. We invest $125k into pre-seed or seed stage rounds and provide advice, mentorship, and connections to help our companies succeed. The XFactor investing partners are current successful operators, collectively raising over $800M in capital, hiring thousands of employees, but they are still in the trenches every day. Let's connect if you're a female founder working on a big idea!

  • Chief Executive Officer

    2020 - 2021

    As the CEO, I delivered the overall vision, sales/marketing strategy, and technical guidance for the market leader in wearable pet products. Oversaw custom-designed hardware, artificial intelligence (AI), machine learning (ML), and Big Data into a suite of smart, Internet of Things (IoT) solutions that monitor a pet’s location, health, fitness, and safety. • Accountable for a $50MM P&L, day-to-day operations, investor relations, and the interface to the company’s parent Mars, Inc. • Rationalized, restructured, and reorganized operations to reduce costs • 2X revenue year over year by simplifying the online purchasing process, streamlining the product line mix, focusing marketing dollars on key products, and opening up new retail channels. • Spearheaded the redesign of the company’s e-commerce Website, which led to a 3000% improvement in the conversion rate, reduced shopping cart abandonment by 40%, and improved NPS score by 50%. • Redesigned the mobile app to increase pet data visibility, enhance ease of use, and augment the pet health alerts, reducing the churn in the mobile subscription service by 25%.

  • Senior Vice President Of Technology

    2018 - 2019

    As a business and technology leader, Aihui is responsible for developing and overseeing the execution of the company’s technology and data-driven strategies by leveraging technology, artificial intelligence and real-time data to facilitate best in class consumer insights and delivery of premium products to consumers nationwide. • Grew the technology team from three to over 30 software engineers and data scientists/analysts, leading to a new IT infrastructure that dramatically improved the company’s operational efficiency. • Introduced automation between SnackNation and third-party vendors, cutting shipping costs by 30% and shipping time by two days.

  • Founder & CEO (Acquired)

    2011 - 2018

    EdgiLife helps consumer packaged goods companies instantly engage in a unique dialogue with health & wellness-centric consumers to create successful products. EdgiLife’s AI/ML platform ingests data from consumer insights collected via a better-for-you snack subscription box called LoveWithFood and sold predictive trends/data to consumer packaged goods companies (CPG). • Built company from the ground up, from writing the initial Ruby on Rails code to growing sales from zero to multi-million dollar in revenues to raising millions in venture capital. • Established sales pipeline of more than 3,000 CPG companies, including household names such as General Mills, Hershey’s, and Hammonds.

  • Founder & CEO (Acquired)

    2011 - 2018

    Love With Food's mission is to help consumers easily discover natural, organics snacks delivered to their doors. Over 7 years, Love With Food is one of America's largest B2C snack subscription company. Love With Food is endorsed by celebrities like Andrew Zimmern, Tiffani Thiessen and MasterChef winner Christine Ha. • Inc 5000 2015: The Fastest-Growing Private U.S. Companies - Love With Food Ranks #129 • The 50 Fastest-Growing Women-Led Companies in America - Love With Food Ranks #9 • Love With Food acquired 4 other subscription companies - Goodies.co (Walmart company), TasteGuru, Send Me Gluten Free and G-Free Foodie Box. • Grew subscriber base to over 500K using growth hacking strategies such as influencer, social media, and email marketing augmented by extensive public relations outreach.

  • Founder - PeopleSoft Project Manager/Technical/Functional ERP Expert

    2001 - 2011

    Started and operated a development and consulting company that specialized in the implementation of ERP financial systems in Fortune 500 companies.

  • Senior Software Engineer

    2000 - 2001

    Based in Pleasanton (CA), involved in product development of Purchasing, Billing, Asset Management systems.

  • Senior Consultant

    1999 - 2000

    Based in Los Angeles (CA), managed and implemented enterprise financial and payroll software for Fortune 500 companies like General Motors.

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