Angeli Agrawal
Senior Manager, Business Operations at Instawork
Angeli Agrawal
Senior Manager, Business Operations at Instawork
Chicago, Illinois
Overview
Work Experience
Senior Manager, Business Operations
2022 - Current
Business strategy and operations for a Series D labor marketplace startup. Currently lead cross-functional customer retention strategy. Previously led new category and position expansion.
Investor
2021 - 2022
Identified, sourced, and executed investments for $550M generalist VC firm, investing across both Series A startups as well as seed-stage venture firms. - Led due diligence processes for the fund’s new investments, across Enterprise SaaS, Fintech, HealthTech, and Future of Work - Developed all external- facing materials and projected returns model as part of the firms’ latest fundraise - Spearheaded CEO and partner fund platform responsibilities, including running our 100 person Founder Summit In addition to my strengths in relationship-building from my time in sales, I honed skills in data analysis, market sizing, and competitor analysis, all of which were critical as I decided to transition back into operations and strategy for my next role at Instawork.
MBA Summer Associate
2020 - 2020
MBA Summer Associate
2020 - 2020
Customer Success - Scaled Programs
2018 - 2019
Early hire to the Scaled Customer Success team, focused on scaled programs and operations to encourage adoption and maturity with over 5,000 Slack customers in North America. Two of my most successful operational initiatives included: - Delivering our first-ever product roadmap webinar series that was attended by over 3,000 customers and received national media attention - Creating a launch operations playbook that reduced customer launches to 40 days. I left this position shortly after Slack's direct listing to pursue my MBA at Northwestern Kellogg.
Manager, District Partnerships
2016 - 2018
Promoted to manage the five-person school district sales team, responsible for acquiring and managing over 60% of U.S. K-12 schools on Clever's platform.
Account Executive, District Partnerships
2015 - 2016
First Inside Sales hire tasked with creating a sales playbook to acquire small to medium-sized U.S. schools. I surpassed sales targets by over 20% and consistently ranked as a top sales performer.
Research Assistant, UTA Foundation
2013 - 2015
Developed strategic philanthropy campaigns for UTA's clients. Partnered with nonprofit organizations to craft custom charitable opportunities for entertainment professionals (such as business executives, actors, directors, and writers). I used my client-facing experience to hone skills in persuasion, negotiation, and relationship-building, all of which were relevant when I transitioned into the tech industry in a sales role at Clever.
Campus Campaign Coordinator
2010 - 2011