Capucine Viguier
Director of Operations at NOMO
Capucine Viguier
Director of Operations at NOMO
France
Overview
Work Experience
Director of Operations at NOMO
2023 - Current
NOMO est propriétaire et exploitant d'actifs en coliving, à travers une plateforme partenaire Bouygues Immobilier et Ares Management. Un objectif de 10 000 lits d’ici 2030 avec un premier projet à Bordeaux. - Conception produit et faisabilité - Gestion de projet (stratégie design et FFE) - Assistance à maîtrise d'ouvrage (AMO) - Préouverture et ouverture - Distribution, commercialisation et revenue management - Marketing et communication
Senior Associate
2021 - 2023
Director of Operations
2021 - 2023
Opening and managing unique properties in the most exclusive places
Head of Openings & Project Development JO&JOE - Lifestyle Division Accor
2019 - 2021
Deliver various opening JO&JOE projects (from a signed management contract to an operational hotel - construction & rebranding properties): - Hossegor (open May 2017) - Paris Gentilly (open April 2019) - Paris Nation (open October 2020) - Vienna (August 2021) - Rio de Janeiro (December 2021) - Venice (December 2021) - Medellin (March 2022) - Rome (September 2022) - Moscow , Glasgow , Liverpool ... - Review architectural layout to fix the program - Follow up the interior design process (from brief creation to finalized execution plans) - Work closely with the project specialists (lighting designers, kitchen consultants, IT consultants, AV consultants) - Support Procurement/Owners on hotel equipment: FF&E, OS&E, EQS - tender management - Manage planning & operational pre-opening budget - Ensure that the Brand Standards are respected from conception to handover of the project Transversal projects: - Concept Development & operational rollout - Participate in the Brand guidelines creation (construction, design, product development, guest technology) - Develop a portfolio of pre-opening tools for owners, partners and operational teams
Openings Project Manager JO&JOE
2017 - 2019
Prepare 10 opening projects worldwide: JO&JOE Paris Gentilly, Paris Nation, Budapest, Rome, Liverpool, Glasgow, London, Rio de Janeiro, Vienna.. - Launched JO&JOE Paris (April 2019) - Lead all opening needs and coordinate with owners, interior designers, construction, architects, procurement and support services (Sales, Marketing, Communication, Digital, Finance,etc…) - Drive the critical path and processes for the openings to secure budgets and deadlines - Hand-over each project to the Director of Operations prior opening - Develop brand standard guidelines for Openings - Brand new build from scratch
Operations Support Manager Novotel London Canary Wharf (Pre-opening)
2016 - 2017
Hotel Pre-opening Project Manager (Luxury brands)
2014 - 2016
Pre-opening team member - Luxury & Upscale Brands (Sofitel, Pullman, MGallery by Sofitel) - MGallery Les Cures Marines Trouville ***** (Opening April 2015) - Pullman Paris Roissy CDG Airport **** (Opening October 2015)
Revenue Management Analyst
2014 - 2014
•Revenue management, Yield Management and technical support for the Leonardo Hotels (53 properties all over Europe) •Optimization and best practice with the PMS (Optima by Silverbyte) • Market study for the chain • Segmentation, source, online production reports • GDS - OTA distribution
Marketing & Events Coordinator
2013 - 2013
Guest Service Agent & Group Coordinator
2012 - 2012
F&B Service Attendant -Scarlett Wine Bar & Restaurant
2012 - 2012
Project Manager
2010 - 2012
Analyst Business Development Center
2011 - 2011