Craig Davis
Founder of Whitecap AI
Manhattan Beach, California
Overview
Work Experience
Co-Founder
2023 - Current
General Partner
2020
Board Member
2023
Advisor
2021 - 2023
Founder
2019 - 2022
Acquired, November 2022
Board Member
2018 - 2021
Founder
2018 - 2021
Founder
2015 - 2018
Founder of Agent IQ. Conceptualized, designed, and built the initial versions of the platform. Recruited and grew a top-quality team to successfully execute on the vision of enhancing the scale and quality of cross-channel customer conversations for enterprises by leveraging AI and machine learning to boost agent performance. Clients included global brands and retailers like Nike and Proctor & Gamble.
Founder & CEO
2015 - 2018
Agent IQ solves the growing problem of providing high quality 1:1 customer service to customers at scale and in real time. By hybridizing machine learning and artificial intelligence with live customer service agents, Agent IQ enables brands to scale consumer conversations. Machine learning captures every exchange, training the artificial intelligence to provide the best customer experience possible. In addition to enhancing the customer experience at scale, the AI also acts as a virtual assistant to brand representatives, displaying suggested responses and equipping the agent with relevant knowledge in real time. Agent IQ saves brands from being forced to choose between quality or quantity of their customer service delivery.
Agent IQ provides a personal, digital customer engagement platform for community banks and credit unions.
Raised $18,500,000.00 from Bankers Helping Bankers Fund.
Founder | CEO
2010 - 2015
The Relevant platform is built for enterprises to easily access and leverage customer data for more optimized marketing. Connect to user-centric data elements from any data source to create 360º timelines of customer experiences with your company for deeper insights, segmentation, and predictive analytics. Many organizations have important information scattered across silos and multiple channels; some in costly, legacy systems. It is expensive to maintain all those systems and time-consuming to find the information when it’s distributed. The Relevvant platform makes information storage, search, and retrieval easier and faster.
Relevvant leverages big data in real-time to provide tools for brand marketers to engage better with their audiences.
Raised $675,000.00 from Base Ventures, Mitchell Kapor, Transmedia Capital, 500 Global and Erik Moore.
Co-Founder
2009 - 2010
An equity research boutique focused on providing institutional investors deep-dive fundamental research on public and private small capitalization companies.