Cristina Fonseca

General Partner

2017 - Current

Co-founder and Venture Partner of Indico Capital Partners - a leading institutional and independent venture capital firm based Lisbon focusing on Seed to Series A companies in fields like SaaS, Artificial Intelligence, fintech, cybersecurity and digital startups.

VP, Product

2021

Non Executive Board Member

2019

Co-Founder and CEO

2018 - 2021

Co-Founder

2011 - 2016

Talkdesk allows any company to create a call center in 5 minutes just by using a web browser. Built a company from the ground up, wearing various hats. Was responsible for engineering operations, design and user experience, product management, marketing operations, customer relations, and knowledge management. Started by playing the roles then built the teams around those areas. Lead by empathy and determination, while identifying and promoting innovation and autonomy. - Hired and trained a world class team of 75 people in Portugal, mainly engineers. - Scaled from 0 to 150 employees, raising more than $24M. Transitioned from an engineer to a manager focused on efficiency. - Managed team morale, communication, and retention through mentoring, agility, and power of example.

Global Agenda Council on Europe

2014 - 2016

Curator Global Shapers Lisbon Hub

2014 - 2015

Co-Founder

2011 - 2011

Amazon SES (Simple Email Service) bounce tracking and real-time parsing. Responsible for the design, frontend development and operations of the web tool. Supported around 100 paying customers.

Co-Founder

2009 - 2011

Online video academy / tutoring platform for high school students. Responsible for the full-stack development, content and operations of the platform. Coordinated the content production covering the oficial school programs with 4 teachers. Created the Math course covering 3 academic years and 80+ hours of video.

Researcher at Distributed Systems Group

2008 - 2010