DM

Douglas Merritt

Chairman, CEO and President at Aviatrix

United States

Overview

Work Experience

  • Chairman, CEO and President

    2023 - Current

  • Advisor, Investor and Board Member

    2022 - 2023

    Helping companies with product creation, product market fit and go-to-market strategies and activities. In addition, advising venture capital organizations across their portfolios and with future potential investments.

  • CEO

    2015 - 2021

    During my six year tenure as CEO, I was charged by the Board of Directors with leading the transformation of Splunk from an on premise, perpetual license software company to a cloud native, annual recurring revenue (ARR) set of solutions. A journey that 99% of public company senior leaders rightfully shy away from. The risks involved in a transformation of this magnitude are existential. Even more so in the public eye. When we started this journey, Splunk's ARR was equivalent to $220 million. Over my six year tenure, we rebuilt our core technology offering to be a cloud native set of services, successfully completed a number of strategic acquisitions, changed virtually every business process across the company, grew our employee base from roughly 1,000 to over 7,000, and upon my departure, we had crafted a cloud-based SaaS company with ARR of $3.12 billion. My tenure at Splunk was one one of the most challenging and rewarding experiences of my career. As a team, we ere able to very successfully execute on the mythical challenge of changing every airplane part, while in flight, at high speed. The combination of customer focus, growth mindset, willingness to run toward the impossible, and deliver not just exceptional, but extraordinary results was a team experience that I'll be forever proud of.

  • SVP Field Operations

    2014 - 2015

    I entered Splunk as the senior leader responsible for all customer facing organizations. This responsibility included worldwide responsibility for direct sales, channel sales, business development, strategic partnerships, pre-sales, education, sales operations, technical support and consulting. These organizations represented over 60% of Splunk's employee base as well as over 60% of our annual budget. During my six quarters in this leadership role, we consistently over-delivered on every relevant customer and business metric; revenue, bookings, renewals, customer satisfaction and headcount growth to name just a few. The outsized success of my leadership across these teams as well as across the company, resulted in the opportunity to interview for the CEO position as the internal succession candidate. An opportunity that changed my life and I'll forever be grateful for.

  • Board Member

    2011 - 2015

    Member of the Board of Directors for this highly disruptive, next generation, big data personalization platform provider to the Retail Industry.

  • President and CEO

    2011 - 2012

    -Re-cast product, infrastructure, go-to-market, team, positioning and target market in less than 12 months for greater efficiency -Drove 100% y/y increase in Monthly Recurring Revenue, 35% y/y increase in annual revenue. -Added 45 net new accounts in the midst of company reconceptualization. Doubled average selling price.

  • Board Member

    2010 - 2015

    Member of the Board of Directors for this high growth, cloud based, Business Intelligence company

  • SVP Product and Solution Marketing

    2012 - 2014

    -Managed a large, globally dispersed group of business, product and technology experts acting as CMOs for their portfolios’. -Delivered product and solutions strategies, marketing planning, positioning, competitive analysis and market management across the entire Cisco portfolio. -Led a cultural and operating shift from inward-facing, tactical delivery to customer and market-driven, "buyer centric," value. -Reorganized product marketing and competitive intelligence to drive better solution conception and execution, tying it organizationally with the Product Business Units. -Built sales War Rooms that influenced over $1.5B in revenue in FY13.

  • EVP, GM and Corporate Officer

    2005 - 2011

    During my tenure with SAP, I held a number of critical positions that included sales and consulting delivery in addition to product conceptualization, development and execution. During my 6 years with SAP I directly reported to the Executive Board and my teams were responsible for the creation of greater than $1 Billion of direct software license revenue through the establishment of innovative, highly differentiated product categories and next generation selling and delivery approaches. My job responsibilities included: - Global EVP & GM OnDemand Solutions (2010): Direct responsibility for all Go-To-Market functions globally, (marketing, sales, consulting, business development and channels) for all SAP OnDemand and Cloud based applications. This division grew in excess of 100% quarter/quarter throughout 2010 after flat or negative growth in 2007, 2008 and 2009. - Global EVP & GM Premier Customer Network (2009): Direct responsibility for all sales functions for SAP's top 300 global and strategic accounts. The Premier Customer Network team delivered in excess of 100% of revenue assignment in 2009, a year of negative software license performance for SAP as a company. - EVP, President & GM of Business User Solutions (2005 - 2008): Direct responsibility for all functions, (strategy, development, marketing, sales, consulting) of SAP's next generation application solutions, including GRC, EPM and a series of analytical applications. I and my team founded the division, crafted the strategy and drove execution that resulted in over $1billion in acquisitions and the generation of multiple net new software categories and products. This division grew from less than $40m in license revenue to greater than $400m in license revenue from 2005 - 2008.

  • Vice President & GM Human Capital Management (HCM) Product Division

    2001 - 2004

    Managed Product Strategy, Product Management, Software Development, Technical Support and Product Marketing globally for the HCM and Higher Education products (over 70 products in total) for PeopleSoft prior to its merger with Oracle. -Led $1.0 billion division consisting of 870 professionals in 20 countries. -Reversed multi-year revenue decline, delivering 17% revenue growth by 3rd year -Developed strategic road map, delivering 10 major new products over 3 years. -Improved test coverage by ~100% and drove automation levels from <20% to >90% -Built development staff in India from 0 to 150, reducing fully burdened developer cost by 35% and making HCM the lowest cost development organization at Peoplesoft. -Led acquisition and integration of Teamscape Corporation, a Learning Management systems provider. -Led redesign of user interface, dramatically improving end-user completion rates and satisfaction with software.

  • President, CEO, Founder, Board Member

    1996 - 2001

    Founded Icarian as one of the first cloud based applications focusing on Workforce Management solutions. One of the first Kleiner Perkins Java Fund companies. Winner of numerous U.S. rewards for product innovation, company growth and company culture. Icarian was sold to a public Staffing company, WorkStream, in early 2001. - Conceived, built, and led company from one employee to 240 professionals. Started with prepayment of software development by Netscape, AMD, and KLA Tencor. - Company was recognized as a pioneer of the online talent management category. - Ramped SaaS revenues from $0 to $12.5 million and bookings from $0 to $35 million. Signed over 80 clients including Kaiser Permanente, Schwab, Intuit, Texas Instruments, Visa, Siebel and others. - Voted Top 100 companies by Upside Magazine 1999. Voted Best New HR product by HR Magazine 1999. Named High Technology’s #1 Place to Work by Information Week 1999. Featured on Wall Street Journal front page.

  • Director of Sales

    1993 - 1995

    Patrol was one of the pioneers in client/server systems and application management platforms. - Recruited as employee #4 to lead Western U.S. sales efforts. - Generated ~20% of company’s revenues, aiding in acquisition by BMC Software.

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