ER

Erica Ruliffson Schultz

President, Field Operations at Confluent

San Francisco, California

Overview

Work Experience

  • President, Field Operations

    2019 - Current

    Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Our cloud-native offering is the foundational platform for data in motion --- designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, our customers can meet the new business imperative of delivering rich, digital customer experiences and real-time business operations. Our mission is to help every organization harness data in motion so they can compete and thrive in the modern world.

  • Board Member

    2021

  • Founding LP and Fund Advisor

    2019

  • Board of Trustees, Dartmouth College

    2016 - 2024

  • Chief Revenue Officer

    2018 - 2019

    I led all of the go-to-market functions at New Relic, including Marketing, Sales, Alliances, Operations, Technical Pre-Sales, Customer Success, Services, and Support. It was a privilege to lead this amazing team, and to serve our customer base.

  • EVP, Worldwide Sales and Customer Success

    2017 - 2018

  • EVP, Global Enterprise Sales and Customer Success

    2015 - 2017

  • SVP, Global Enterprise Sales

    2014 - 2015

    Joined New Relic pre-IPO, at <$100M in revenue. Started the Enterprise business with 11 SF-based sales reps. Built a global field sales organization, and partnered with Marketing, Product, and other company functions to pivot New Relic to the Enterprise segment.

  • Advisor

    2014 - 2016

  • EVP, Global Sales, Services, and Field Operations

    2013 - 2014

    Added Customer Success, Professional Services, and Support to my role.

  • EVP, Global Sales

    2012 - 2013

    EVP and Corporate Officer. I was hired to lead Global Sales, Sales Consulting, Bus Dev and Alliances, and Sales Operations. I also led the search for the company's first Chief Marketing Officer.

  • Group VP, SaaS Applications, North America

    2011 - 2012

    Sales leader for Oracle Fusion, SaaS, CRM On Demand, and HCM product lines across North American market segments. Served on the Global Steering Committee for Oracle's Women in Leadership Initiative, representing North America Sales.

  • Group VP, CRM On Demand, North America

    2006 - 2011

    Sales Leader for Oracle's CRM SaaS business - the fastest growing applications product line - across North American market segments.

  • VP, OracleDirect

    2001 - 2006

    Introduced new selling models and organizations such as offshore team in Bangalore, India; Channel and ISV sales; dedicated SMB org; Sales Strategy and Operations team. Grew team from <100 to >600 over 5 year period.

  • Managing Director, Latin America Inside Sales

    1997 - 2001

    Lived in Buenos Aires, Argentina and Miami. Built 100 person Telesales org, covering Latin America region. Member of 5-person Latin America Executive Leadership team.

  • OracleDirect

    1995 - 1997

    Got my start in inside sales at Oracle.

Education

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