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Jack Randall

Head of Communications at OpenStore

New York, New York

Overview 

Jack Randall is currently the Head of Communications at New Space Co., having previously held the same role at Robinhood and OpenStore. With a background in communications and investor relations, he has successfully navigated high-profile roles at leading companies in the tech and finance sectors. Randall's career highlights include leading communication strategies at Robinhood and OpenStore, showcasing his ability to drive impactful messaging and brand positioning in dynamic and competitive industries. His experience as an angel investor and advisor further demonstrates his expertise in supporting startups and fostering growth in the entrepreneurial ecosystem.

Work Experience 

  • Head of Communications

    2023 - Current

    I lead a team responsible for company-wide communications (corporate, employee, b2b, consumer, etc). I also lead marketing for the b2b/merchant side of the business, including content marketing and SEO, events, and influencer marketing.

OpenStore connects merchants and customers into a single unified shopping experience through access to data, information, and capital.

Raised $137,000,000.00 from Lux Capital, Vine Ventures, Founders Fund, Khosla Ventures, General Catalyst and Atomic.

  • Angel Investor; Communications & GTM Advisor

    2021

    Angel investing via Arden Ventures and advising on communications and GTM strategy. Investments including Parafin, Wander, Hang, Alt, & Archie Launched Alt, Capital (fka Party Round), Hang, Alongside.xyz, Siena AI, Remark, & more. [firstname]@ardenventures .com @jackrandalll

Self Employed is a contracting company that provides independent contracting services.

  • Investor, Head of Communications

    2020 - 2020

    I joined Day One in a dual role, as a member of the investment team and as Head of Communications. I sourced seed investments, announced the launch of our second fund, and provided comms support to the portfolio. I left after realizing that I needed substantial time to recharge post-Robinhood.

Day One Ventures is a venture capital firm that backs customer-obsessed companies and spearheads their communications.

  • Head of Communications

    2014 - 2020

    I joined Robinhood as the 12th employee and first marketing/comms hire, reporting to the Co-CEOs. I scaled the comms org and managed seven people and agencies, responsible for product, corporate, executive, crisis, and internal communications, as well as our social media and blog platforms. My team and I led comms strategy for all product launches, funding rounds, market expansions, acquisitions, and brand campaigns. We also helped navigate sensitive matters related to product and security issues, leadership changes and re-orgs, regulatory inquiries and lawsuits, and international market departures. At the end of 2020, Robinhood had 1,100 employees, ~15 million users, an $11 billion valuation, and accounted for ~52% of new mobile brokerage accounts.

Robinhood is a stock brokerage that allows customers to buy and sell stocks, options, ETFs, and cryptocurrencies with zero commission.

Raised $6,234,466,886.00 from Emergent Fidelity Technologies.

  • Corporate & Retail Communications Intern

    2014 - 2014

Apple is a corporation that designs, manufactures, and markets consumer electronics, personal computers, and software.

Raised $1,170,230,000.00 from KB Securities, Berkshire Hathaway and Microsoft.

  • Marketing & Communications Intern

    2013 - 2013

Highland Capital Partners is a venture capital firm that offers seed, early and growth-stage funding solutions.

  • Marketing & Communications Intern

    2012 - 2012

Highland Capital Partners is a venture capital firm that offers seed, early and growth-stage funding solutions.

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