Jason Feng
Senior Product Insights Analyst at ServiceNow
Jason Feng
Senior Product Insights Analyst at ServiceNow
San Francisco Bay Area
Overview
Work Experience
Senior Product Insights Analyst
2024 - Current
Consultant
2024 - 2024
AI Research Fellow
2023 - 2023
Researched and published articles about intersections of AI with Big Tech, blockchain, low-code/no-code, and entrepreneurs/investors totaling 21K+ impressions
MBA Associate
2022 - 2023
Automated creation of reporting and dashboarding using R and Colab to operationalize key metrics
MBA Associate
2022 - 2022
The VC Fund for Everyone: - Investment participation in 2 early-stage startups (SaaS real estate platform, nutritional bar)
Capital Analyst
2022 - 2022
MBA Fellow
2022 - 2022
MBA Intern
2021 - 2021
Developed strategic initiative to reduce number of calls guest services place with predictive machine learning model in R based on historical reservations (collected with SQL) to calculate likelihood of T&S incidents
Associate Manager
2020 - 2021
- Executed data platform migration by transferring 100+ SQL queries, 20+ scheduled processes, and 10+ dashboards from Teradata to Hadoop, ensuring seamless transition without disruptions to reporting - Created and delivered complex predictive machine learning models in R to assign risk scores for subscribers to determine likelihood of churn/cancellation requests on monthly basis
Senior Business Analyst
2018 - 2020
Strategized, created, and deployed visual demand and supply Tableau dashboard for deals prospecting, sales closing, and basis for external partnerships
Data Scientist
2018 - 2018
Utilized statistical modeling techniques using SQL/SAS to identify suspicious physical therapy providers
Consultant
2016 - 2018
Graduate Assistant
2015 - 2016
Course: Making Business Work