JF

Jason Feng

Senior Product Insights Analyst at ServiceNow

San Francisco Bay Area

Overview

Work Experience

  • Senior Product Insights Analyst

    2024 - Current

  • Consultant

    2024 - 2024

  • AI Research Fellow

    2023 - 2023

    Researched and published articles about intersections of AI with Big Tech, blockchain, low-code/no-code, and entrepreneurs/investors totaling 21K+ impressions

  • MBA Associate

    2022 - 2023

    Automated creation of reporting and dashboarding using R and Colab to operationalize key metrics

  • MBA Associate

    2022 - 2022

    The VC Fund for Everyone: - Investment participation in 2 early-stage startups (SaaS real estate platform, nutritional bar)

  • Capital Analyst

    2022 - 2022

  • MBA Fellow

    2022 - 2022

  • MBA Intern

    2021 - 2021

    Developed strategic initiative to reduce number of calls guest services place with predictive machine learning model in R based on historical reservations (collected with SQL) to calculate likelihood of T&S incidents

  • Associate Manager

    2020 - 2021

    - Executed data platform migration by transferring 100+ SQL queries, 20+ scheduled processes, and 10+ dashboards from Teradata to Hadoop, ensuring seamless transition without disruptions to reporting - Created and delivered complex predictive machine learning models in R to assign risk scores for subscribers to determine likelihood of churn/cancellation requests on monthly basis

  • Senior Business Analyst

    2018 - 2020

    Strategized, created, and deployed visual demand and supply Tableau dashboard for deals prospecting, sales closing, and basis for external partnerships

  • Data Scientist

    2018 - 2018

    Utilized statistical modeling techniques using SQL/SAS to identify suspicious physical therapy providers

  • Consultant

    2016 - 2018

  • Graduate Assistant

    2015 - 2016

    Course: Making Business Work

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