JW

Jay Wallace

Engineering Manager at DoorDash

United States

Overview

Work Experience

  • Engineering Manager

    2021 - Current

    Building DoorDash's Cloud Platform team. Team is responsible for self-serve for cloud primitives (AWS) and Service Lifecycle and Runtime. Our main goal is to provide a self-serve platform that improve reliability, efficiency, and engineering velocity resulting in shipping new features and services faster to unlock business value.

  • Staff Engineer

    2019 - 2021

    Still hyper-focused on kubernetes, our microservices, traffic, etc, but during this phase shifted focus on improving self-serve around everything else (mostly AWS) and providing the appropriate level of abstraction for product engineers. Helped grow compute team in process

  • Sr. Engineer

    2018 - 2019

    Deployed and managed k8s at DoorDash during a hyper-growth phase. This was everything from microservice and cluster tooling, traffic, pipelining, cluster lifecycle, monitoring, alerting, policy enforcement, service onboarding, etc.

  • Angel Investor

    2021

    Weekend Angel - https://tada.vc

  • Sr. Engineer, NextGen Platforms

    2017 - 2018

    Member of small team that built Nike's enterprise ready Kubernetes platform. Daily responsibilities included: • Writing Golang to extend the platform itself, as well as writing custom terraform providers to support the rest of the org (i.e Secret Management solution based on Nike's open source project, Cerberus) • Built and managed CircleCI pipelines that included e2e testing utilizing ephemeral cluster before code was promoted to production. • Acted as AWS, Docker, Kubernetes and Terraform subject matter expert. • Worked closely with customers/stake holders to deliver solutions that met requirements across the organization. • Manage Terraform community of practice

  • Sr. DevOps Engineer, DevOps Enablement Team, Go To Market

    2016 - 2017

    • Trained teams on all DevOps tooling • Terraform, Consul, Docker, k8s (kubernetes) subject matter expert • Maintained and Managed all CI/CD pipelines, cookbooks, recipes, roles, version control system (GHE), and alerts (sensu). • In charge of all AWS resources for GTM (managed via troposphere, cloud formation, and GoCI pipeline ) • Created and maintained Packer-Terraform-Jenkins Pipelines for deploying new infrastructure

  • Engineering Lead

    2016 - 2016

    Led team handling post-sales effort for Atlas. Acted as point of escalation. • Built all training material for on-boarding new Support Engineers • Acted as main point of escalation for high priority issues; • Subject matter expert for all things AWS, Google Cloud, and HashiCorp • Built entire Support process from the ground up; Assisted customers with implementations and general troubleshooting • Worked closely with product management to prioritize bugs and feature requests; Held routine 1 on 1s and weekly retrospectives with team.

  • Solutions Engineer

    2015 - 2016

    Led technical pre-sales effort in Portland, OR for Atlas. • Acted as the subject matter expert for the sale organization for Terraform, Nomad, Packer, Consul, Vault, Vagrant, and Serf. • Educated prospects on all product offerings through POCs and demos • Provided feedback to product through pull requests and open issues • Develop relationships with decision makers and act as main point of technical contact ensuring opportunity was won

  • Sr. Support Engineer

    2013 - 2015

    • Actively supporting Puppet Enterprise in highly heterogeneous environments for companies managing hundreds to thousands of nodes with Puppet, while supporting an extensive set of platforms. Working daily with all Linux based OS’s and some Unix, as well as with a variety of related technologies: Postgres, Apache, Phusion Passenger, ActiveMQ, MySQL, Jenkins, Foreman, Vagrant, and most all tools shipped in Linux based distributions • Teaching Puppet to customers and potential customers alike and being a DevOps evangelist, whenever the opportunity presented itself. • Writing educational material for our Learning Management System • Building better workflows and developing new hire on boarding process. • Trained team on a variety of subject matter • Acted as first contact point for escalated and high profile accounts.

  • Co-Founder

    2013 - 2015

    Location based music startup. A place to share your music and discover your city.

  • System Administrator

    2012 - 2013

    • In charge of day to day system operations, network infrastructure and architecture, and security patches. • IT liaison for local and nationwide banking infrastructures, offering daily solutions and support for customers, developers, and offsite banks alike. • Monitored traffic and ran routine network audits of infrastructure. • Built and maintained policies with regards to employee information and security. Tasked with maintaining PCI compliance. • Administered all physical and virtual servers including several different OS’s, services, and applications on a daily basis. • Administered asterisk server and all IP telephony solutions

  • Geological Technician

    2009 - 2011

    Gather all related records on a regional scale for the area (logs, historical documents, scout tickets, etc) from the geological library and/or online data. Converting any tiff image or raster log to log ASCII format (.las) via Nueralog. Called specific structural tops over a regional scale to correlate and build a structural map. Formed 3d cross sections in petrel and/or geographix looking for possible traps, fault structures, and identified potential depositional environment. Maintained a general ledger, creating spreadsheets for JIB's and WI for royalty owners

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