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John Gleeson

General Partner at Success Venture Partners

San Francisco Bay Area

Overview 

John Gleeson is the Founder & Managing Partner of Success Venture Partners, with previous experience as VP Customer Success at Motive Inc. He has a strong background in venture capital and customer success, and has successfully founded and managed various businesses and initiatives in the San Francisco Bay Area. Highlights of his career include founding Success Venture Partners and co-founding the SF Customer Success Meetup, showcasing his leadership in the venture capital and customer success sectors. Gleeson's current role involves investing in seed and pre-seed stage companies in sectors such as Sales & CRM, Future of Work, Data Services, and SaaS, focusing on angel, scout, and solo-capitalists.

Work Experience 

  • Founder & General Partner

    2023 - Current

    Success Venture Partners invests at Seed and Pre-Seed to support founders during founder-led Customer Success and every stage that comes after.

  • Co-founder - Customer Success Meetup

    2018

    The world's largest Meetup for Customer Success, hosting events in San Francisco and New York, including New York City Customer Success Week.

  • Vice President of Customer Success

    2017 - 2023

    Led Customer Success from $1 million in ARR through to $300 million in ARR, serving over 130,000 customers, supporting a team of 150 people and creating a company worth $2.85 billion.

Motive builds technology to improve the safety, productivity and profitability of businesses that power the physical economy.

Raised $567,300,000.00 from California Technology Ventures, Insight Partners and Kleiner Perkins.

  • Venture Scout

    2021 - 2023

Index Ventures is a venture capital firm that helps the entrepreneurs turn bold ideas into global businesses.

  • Vice President Customer Success

    2013 - 2017

    First hire, led functions in Product and Sales before becoming VP of Customer Success

  • Founder

    2008 - 2014

    Exit Spring 2014

  • Product Manager

    2011 - 2011

Articles About John

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