JG
John Gleeson
General Partner at Success Venture Partners
JG
John Gleeson
General Partner at Success Venture Partners
San Francisco Bay Area
Overview
Work Experience
Founder & General Partner
2023 - Current
Success Venture Partners invests at Seed and Pre-Seed to support founders during founder-led Customer Success and every stage that comes after.
Co-founder - Customer Success Meetup
2018
The world's largest Meetup for Customer Success, hosting events in San Francisco and New York, including New York City Customer Success Week.
Vice President of Customer Success
2017 - 2023
Led Customer Success from $1 million in ARR through to $300 million in ARR, serving over 130,000 customers, supporting a team of 150 people and creating a company worth $2.85 billion.
Venture Scout
2021 - 2023
Vice President Customer Success
2013 - 2017
First hire, led functions in Product and Sales before becoming VP of Customer Success
Founder
2008 - 2014
Exit Spring 2014
Product Manager
2011 - 2011
Latest Articles
Medium•Sep. 2016
So, you’re a newly minted Customer Success leader — now what?
Talks about SaaS, Customer Success and Saastr