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Joseph Ansanelli

CEO of Gladly

San Francisco, California

Overview 

Joseph Ansanelli is the CEO of Gladly, Inc., a role where he leads the company in strategic partnerships, venture capital, and go-to-market strategy, with a focus on enterprise software and cloud computing. Ansanelli has a successful track record as an investor and board member in companies like Sumo Logic and Trifacta, making significant contributions to their growth and success.

Work Experience 

  • CEO

    2015 - Current

    Reinventing customer service software.

Gladly is reinventing customer service with a customer service platform.

Raised $208,000,000.00 from AXA Venture Partners, Notable Capital, Glynn Capital Management, Riverwood Capital, New Enterprise Associates and Greylock.

  • Partner

    2012

Greylock Partners invests in entrepreneurs that focus on consumer and enterprise software companies.

  • Investor

    2014

Included Health improves the member experience and drives clinical and financial outcomes.

  • Investor

    2009

    Lookout is a smartphone security company dedicated to making the mobile experience safe for everyone. Prior to Greylock, was Chairman of the Board.

Lookout, Inc. is the endpoint to cloud security company purpose-built for the intersection of enterprise and personal data.

Raised $432,339,000.00 from BlackRock.

  • Board Member and Investor

    2013 - 2023

Sumo Logic is a provider of cloud-based machine data analytics that enables reliable and secure cloud-native applications.

Raised $340,000,000.00 from Employee Stock Option Fund, Franklin Templeton, Battery Ventures and Tiger Global Management.

  • Board Member and Investor

    2013 - 2022

    Investor and Board Member.

Trifacta delivers an intelligent, collaborative data engineering cloud platform to transform data, ensure quality, and automate pipelines.

Raised $224,300,000.00 from BMW i Ventures, Cathay Innovation, Ignition Partners, ABN AMRO Ventures, Greylock, Energy Impact Partners, Enabling Future, Infosys, Sand Hill Angels and NTT DOCOMO Ventures.

  • Investor

    2009 - 2021

    Smartling, Inc. (www.smartling.com / @smartling) helps online businesses reduce the time and cost of building and delivering multilingual websites and mobile apps

Smartling is a language service and technology provider helping customers to localize content across devices and platforms.

Raised $223,317,998.00 from Battery Ventures.

  • Board Member, Undergraduate Executive Board

    2008 - 2016

  • Investor

    2009 - 2015

Averail provides cloud-based, secure mobile content solutions that enable mobile employees to access, manage and share business content.

Raised $6,250,000.00 from Foundation Capital and Storm Ventures.

  • Board Member

    2010 - 2012

Education 

Articles About Joseph

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