Juan Karmy

Product Advisor

2024 - Current

Building a new platform to help artists monetize their original content and provide fans better ways to support their favorite artists. https://www.bushidoco.de/

Product Manager | Office for Windows, Mac and Web

2018

• Currently leading a cross-functional team of engineers, designers and data scientists to launch new experiences on our Office Web & iOS/Android apps to increase MAU and Subscriptions. • Lead a multi-team effort to conduct User Research for some of our protection features such as Always Open Read-Only and Mark as Final and understand how they overlapped with the development of new features the team was working on. Uncovered assumptions and mapped our users jobs with existing features. Spearheaded the customer reach out effort and talked to dozens of users to validate our assumptions and outlined the roadmap and product vision for the future of protection features. • Drove the execution for Smart Save Reminders for Word — a set of ML-powered messages that remind users to save their files based on signals like time spent in the document and content added to it. Thanks to the through, customer driven approach we took, the feature was on of the highest rated by users in our team in recent times. Led feedback sessions and user interviews to identify patterns and guide the UX design for this feature. Worked with the Marketing and Content teams to create video, photo and written content to tell users about some of these new features. • Lead an effort to uncover investment opportunities in the File Recovery Experience space through the implementation of ad-hoc data queries, automated Azure Data Lake pipelines and PowerBI dashboards. Guided the broader team through which investment decisions we should prioritize and why.

Software Engineer | Office for Mac

2017 - 2018

Worked on delivering modern features for Word, PowerPoint and Excel that made it dead-simple to Rename and Move files within the app.

Limited Partner

2023

Platanus Ventures is investing US $100k in early-stage Latam startups. Apply here: https://kalio.platan.us/apply Some of the companies I've invested in include: eSponsor Profe.Social Crecy Payhaus

Artist / Music Producer

2021

Advisor

2021 - 2021

Atipica is a women-led and women-founded marketing and communication agency focused on helping companies develop and create a brand identity for their online business. During my time as an advisor, I worked closely with the Founder and Executive Director in the following topics: - Helping get clear on Atipica's value proposition and identity, so they could reshape their website to clearly showcase what they do and how they help customers. - Helping reshape the content and material they used to share the work they've done with other clients, focusing more on deliverables and impact created. - Guided the leadership team in the process of acquiring their main website domain, which required to negotiate with the counterpart that owned the domain at that moment. - Assisting the leadership team to implement and run 1:1 sessions with direct reports. This helped uncover "unspoken problems" within the organization as well as creating a more frequent channel of communication between leadership and the rest of the team. - Guided the leadership team in the process of making decisions that would allow the company to stay afloat during difficult times (COVID). This included a 6-month plan to evaluate sales performance against current cost structure and create a priority list of reductions-to-be-made in the event that revenue goals weren't met. Following a people-first approach, the company prioritized retaining people in the company instead of resorting to layoffs as a way to cut costs.

Software Engineer

2016 - 2017

Company that provides printing services. + In charge of revamping data visualization on main dashboard. + Hands-on experience: Ruby on Rails and Javascript.

CEO & Founder

2015 - 2016

Part of Start-Up Chile G14 incubator. Heartlytics is a communication platform for doctors and patients at home. Through our platform, doctors are able to track and evaluate pain and overall symptoms, improve medicine adherence and monitor vital signs. + Raised US $37,000 through great pitching performance from Start-Up Chile. + Managed 4 people in 3 different continents (Chile, Switzerland and Japan) + Built the sales funnel from scratch through cold calling, emailing and door-to-door visits to over 120 doctors, hospitals, clinics, insurance companies and healthcare professionals. + Experience with company incorporation and legal structures, as well as with employee contracts and the tax code in Chile. Hands-on experience: Objective-C

Head of Growth & Product Engineer

2014 - 2015

HeyHey is a voice-based Twitter, a social network that gives people a voice. Within the app, users can post 10-second audio clips, sharing the moment they are in. You can even add sound effects to spice up your posts. The project gained popularity, making appearances on local television, and newspapers and has reached over 1.5 million users including celebrities such as Ricky Martin, Nicki Minaj, Calle 13, among others. During my time on the company, I was in charge of designing and implementing a viralization strategy to improve the app's viral loop, attracting more users, as well as finding out which are the key metrics that matter the most to the company. I've also been involved in the product development process, ensuring the platform is self-marketing itself, and delivering an excellent user experience on the first use. + Improved conversion rate from 13% to over 65% by redesigning the app’s signup process. + Saved the company over $25,000 / year re-negotiating contracts with Analytics Service Providers. + Managed the backend and mobile development teams and coordinated them to accelerate pushing code to production on a weekly basis through agile methodology + Initiated the design and implementation of an automated system for marketing push notifications to increase user retention. Hands-on experience: PHP, Javascript and Objective-C. Worked with designers in Sketch and Zeplin.

Co-Founder & Software Engineer

2012 - 2013

Software company that focused on creating mobile app products and supporting start-ups by providing early-stage development for their products. Karfer also provided external services for big companies in Chile, such as ski center El Colorado and beverage company CCU. + Led software development and management for projects worth tens of thousands of dollars. Hands-on experience: Objective-C and PHP. Projects: Hadza Nuevamerica NocheLibre: Mobile app for iPhone and Android devices, that showed people pubs and night clubs close by. Users could check-in to different venues and get discounts and coupons for those places. By the second month after launch, 8,000 people have downloaded the app, and could be used in 15 different venues. + Built the iOS app from the ground app. + Coordinated code development and design to ship code to production on a bi-weekly basis. Blink Me: Photo chat app, in which photos are destroyed after a couple of seconds of being seen by recipients. The project was validated in Silicon Valley, chosen as one of the top startups in Chile. University of Columbia and University of Virginia collaborated with the project, both with the business model discovery and market validation. Within the first year of operation, Blink Me successfully secured US $250,000 in seed investment by Angel investors. + Worked on new features for the iOS App. + Revamped performance and look & feel of the user profile by packaging code into modules. + Refactored the entire app structure for better performance and code maintenance. Familink: Mobile app that facilitates communication between parents and preschool. + Led and managed a team of 10 people to build the iOS and Android mobile apps from the ground up, as well as the backend. + Designed a custom framework and structure to cache content, so the app worked 100% offline.