Kelly McCray
Consultant at Scruggs & Associates
Kelly McCray
Consultant at Scruggs & Associates
Wake Forest, North Carolina
Overview
Work Experience
Consultant
2017 - Current
Scruggs & Associates was founded in 1993 with the goal to grow thriving communities and effective organizations. We believe that collaborative strategies and partnerships between public, nonprofit and private sectors can accelerate economic well-being and solve global issues. We want to catalyze these efforts by helping organizations visualize their future and position themselves for success.
Manager, Business Process Architecture
2011 - 2017
Led a team of process architects and technical staff to build an enterprise-wide business process framework to enable an updated sales strategy, reduce time to market on new services, and enhance operational agility.
Enterprise Architect
2008 - 2011
Responsible for the business architecture domain, including support for major cross-functional initiatives, and the integration of process models into the iterative development of customer-facing solutions.
Senior Consultant, IT Strategy & Planning
2005 - 2008
Responsible for strategic planning for a Fortune 50 IT organization, incorporating portfolio management and governance, long-range solution roadmaps, financial benchmarks and production of an annual rolling 3-year IT strategic plan. Developed a CXO-Level IT Balanced Scorecard process for reporting IT value delivery and performance against internal customer expectations.
Managing Consultant
2002 - 2004
Provided consulting services related to strategic planning, process consulting and program assessment. Defined requirements, business plan, budget, and staffing needs to successfully launch a technology training brokerage service that aggregated demand across participating companies..
Strategic Architect
2000 - 2002
Responsible for a mix of consulting and operational activities for a 700-person professional services firm. Brought on to build a strategic consulting practice in support of web-enabled offerings. Managed the integration of an acquired strategy firm. Responsible for annual budgeting process and a company-wide sales pipeline model.
Process Reengineering, Product Management and IT Roles
1993 - 2000
Development Group Manager, Business Technology Center (1998 – 1999) Managed multi-team initiatives for corporate banking CRM and Internet e-commerce applications. Segment Manager, Private Banking (1996 – 1997) Responsible for product management and operational quality for private banking unit serving 10,000 high net worth households in six states. Created proprietary deposit product for private banking clients. Extensive experience with merger integration, both as an acquirer and acquiree. Manager, Business Process Services (1993 – 1995) Directed seven-person team in the successful completion of multiple process redesign projects
Director, Systems & Planning
1990 - 1992
Directed systems and plant scheduling for North Carolina manufacturing operations, managed staff of 35 at three locations. Led effort to integrate systems and implement new operating procedures for sister company in Illinois acquired by parent venture capital firm J.H. Whitney.
Manager, Management Consulting Services
1985 - 1989
Responsible for project management, staff development, and marketing for C&L’s technology practice in North and South Carolina. Led mission-critical projects for major clients such as Sara Lee, Springs Global, and BellSouth.