Krista Copperman
Venture Partner at TCV
Hailey, Idaho
Overview
Work Experience
Board Member
2023 - Current
Cedar is a patient payment and engagement platform for hospitals, health systems, and medical groups that elevates the patient experience.
Raised $419,361,000.00 from Memorial Hermann Foundation, Andreessen Horowitz, Thrive Capital, Tiger Global Management, Concord Health Partners and Section Partners.
Board Member
2022
Asana is a software company that specializes in the fields of work management, productivity, team goals, and project execution.
Raised $453,200,000.00 from Unbound.
Board Member
2021
Benchling is the leading cloud-based software solution for biology researchers and R&D organizations. Named to 2020 Forbes Cloud 100, Best Start Up Employers & 25 Fastest Growing Startups.
Benchling is an IT company that provides a cloud-based software platform for biology researchers and research and development organizations.
Raised $411,900,000.00 from Lone Pine Capital, Franklin Templeton and Altimeter Capital.
Board Member
2022
Trove, commanding 75% of U.S. branded resale, empowers brands like Patagonia and Michael Kors to launch, manage, and scale resale programs
Raised $152,500,000.00 from G2 Venture Partners, Prelude Ventures, ArcTern Ventures, Global Brain Corporation, 31Ventures and Wellington Management.
Venture Partner
2022
TCV provides investment capital to growth-stage private and public companies in the technology industry.
Advisor
2021
Attentive® is the most comprehensive text message marketing solution, driving 18.5% of total online revenue for businesses by creating thoughtful SMS experiences. Using real-time behavioral data, Attentive automatically sends engaging text messages to each subscriber at every step of the customer lifecycle. Over 4,000 leading businesses like CB2, Pura Vida, Urban Outfitters, Rebecca Minkoff, Steve Madden, and more rely on Attentive and see strong performance, like 30%+ click-through rates and 25x+ ROI. In March 2021, Attentive announced a Series E investment and is backed by Coatue, Bain Capital Ventures, Sequoia, IVP, and other leading venture firms
Attentive is a personalized mobile messaging platform that facilitates businesses with AI powered SMS and e-mail marketing solutions.
Raised $863,000,000.00 from Irving Investors.
Board of Directors
2018
The Advocates envisions a compassionate community, free from emotional and physical abuse. To reach our goal, we teach people of all ages how to build and maintain healthy, positive relationships with peers and partners. We accomplish this through education, shelter, resources and support.
Advisor
2017 - 2023
Our technology and expertise allows companies to drive retention and growth by delivering the value customers demand. With Gainsight, get a complete picture of your customer, create exceptional customer experiences, and help your customers realize outcomes at scale.
Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics.
Raised $156,250,000.00 from Lightspeed Venture Partners, Bain Capital Ventures, Insight Partners, Salesforce Ventures, Founders Circle Capital, Cisco Investments, Bessemer Venture Partners and Battery Ventures.
Board of Directors
2020 - 2021
Acquired by Vista October 2021. Drift is the world's leading conversational marketing and sales platform that helps businesses connect now with the customers who are ready to buy now. After just three years in the market, the company has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA.
Drift develops conversational marketing and sales platform.
Raised $107,000,000.00 from Employee Stock Option Fund.
Chief Customer Officer
2014 - 2020
As Chief Customer Officer at Okta, Krista was charged with enabling and growing Oktas customer base. In this role she built Okta’s education, professional services, technical support, customer success, renewals, and customer experience teams. She was instrumental in building the company culture of ‘Love our Customers’ and helped grow the company from 150 to 2,300 employees and from $20M to $580M in annual recurring revenue. She led the customer team through Okta’s successful IPO in 2017.
Okta is a management platform that secures critical resources from cloud to ground for workforce and customers.
Raised $1,229,250,000.00 from Junipero Capital and Employee Stock Option Fund.
Education
BA
1995 - 1999