Lou Orfanos
Managing Partner at Perkins Cove Partners
Boston, Massachusetts
Overview
Work Experience
Senior Vice President & General Manager
2022 - Current
Product leader and GM for the Core Restaurant / Commerce business. Doing my part to empower the restaurant community to delight guests, do what they love, and thrive.
Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.
Raised $961,950,000.00 from 12 West Capital.
Managing Partner
2022
Startup investment and advisory firm.
Perkins Cove Partner is a venture capital investment firm.
Startup Investor and Advisor
2017
I invest in and advise B2B SaaS and Commerce-adjacent startups. I help with areas at the intersection of product and GTM, where there tend to be plenty of challenges! Companies include: CuPixel, Pantry, High Alpha venture studio, Sendoso, Datajoy (acquired), Salesroom, Useful, Swapt, Spool-App, DemandSage (acquired) and others
Self Employed is a contracting company that provides independent contracting services.
Guest Lecturer
2016
VP Product & General Manager
2018 - 2022
-Led and grew Sales Hub into the world’s leading SMB CRM (#1 CRM on G2 Crowd) -Launched and led HubSpot’s Commerce Hub -Helped lead and scale Service Hub into a critical growth pillar
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
Raised $100,500,000.00 from Google Ventures, Sequoia Capital, CRV, Cross Creek and Altimeter Capital.
Guest Lecturer
2020 - 2022
Chief Customer Officer
2016 - 2018
***acquired by Upland Software*** Led Sales, Marketing and Customer Success organizations.
SVP Product
2014 - 2017
Led Product for Localytics, the global leader in Mobile Analytics & Engagement, helping the largest brands in the world improve how they interact with customers.
Upland Localytics is a mobile engagement platform for mobile and web apps.
Raised $69,768,000.00 from Trinity Capital.
VP Product (join.me)
2011 - 2014
Product executive for join.me leading business, product, and engineering efforts. Led team to multiple years of triple digit growth and propelled join.me to become LogMeIn's fastest growing product as well as one of the fastest growing collaboration products in the world.
Director of Product Management
2010 - 2011
Led Product management and product marketing leadership for Rescue, LogMeIn's flagship remote support product. Previously was the sole Product Manager for Rescue before growing the team.
LogMeIn provides SaaS-based remote connectivity, collaboration, and support solutions for businesses and consumers.
Raised $30,000,000.00 from Evergreen Coast Capital.
Director of Marketing
2007 - 2010
Manager of Marketing and Business Development
2004 - 2007
QuickPivot provides fast, powerful, easy to use software for smart marketers with big ideas, but nimble teams and responsible wallets.