Lou Orfanos

Senior Vice President & General Manager

2022 - Current

Product leader and GM for the Core Restaurant / Commerce business. Doing my part to empower the restaurant community to delight guests, do what they love, and thrive.

Managing Partner

2022

Startup investment and advisory firm.

Startup Investor and Advisor

2017

I invest in and advise B2B SaaS and Commerce-adjacent startups. I help with areas at the intersection of product and GTM, where there tend to be plenty of challenges! Companies include: CuPixel, Pantry, High Alpha venture studio, Sendoso, Datajoy (acquired), Salesroom, Useful, Swapt, Spool-App, DemandSage (acquired) and others

Guest Lecturer

2016

VP Product & General Manager

2018 - 2022

-Led and grew Sales Hub into the world’s leading SMB CRM (#1 CRM on G2 Crowd) -Launched and led HubSpot’s Commerce Hub -Helped lead and scale Service Hub into a critical growth pillar

Guest Lecturer

2020 - 2022

Chief Customer Officer

2016 - 2018

***acquired by Upland Software*** Led Sales, Marketing and Customer Success organizations.

SVP Product

2014 - 2017

Led Product for Localytics, the global leader in Mobile Analytics & Engagement, helping the largest brands in the world improve how they interact with customers.

VP Product (join.me)

2011 - 2014

Product executive for join.me leading business, product, and engineering efforts. Led team to multiple years of triple digit growth and propelled join.me to become LogMeIn's fastest growing product as well as one of the fastest growing collaboration products in the world.

Director of Product Management

2010 - 2011

Led Product management and product marketing leadership for Rescue, LogMeIn's flagship remote support product. Previously was the sole Product Manager for Rescue before growing the team.

Director of Marketing

2007 - 2010

Manager of Marketing and Business Development

2004 - 2007