MC

Madhu Chamarty

Limited Partner at Backstage Capital

United States

Overview

Work Experience

  • Partner

    2023 - Current

    Supporting startups, VCs, incubators, and governments in emerging ecosystems outside Silicon Valley, notably across Africa, Middle East, Europe, and Asia

  • Advisory Board

    2023

    Advising the student-executive teams on all aspects of development for Stanford University’s largest entrepreneurship organization.

  • Global Strategy

    2023

    Fractional Head of Strategy Driving global revenue strategy and deployment for Swaasa's patented AI-powered smartphone-based pulmonary screening and monitoring platform. Think: Shazam for cough sounds.

  • Limited Partner

    2021

  • Limited Partner

    2021

  • Founder & CEO

    2018 - 2022

    [Acquired by labor analytics leader Lightcast, part of KKR] Conceptualized & grew pioneering HR technology company. Led 3 rounds of venture capital raises from reputed firms and angel investors. Built a team of seasoned startup operators to build best-in-class distributed workforce planning platform for hybrid work. Closed five-to-six-figure ACV deals with unicorn-startups and Fortune 500 corporations.

  • Head of Customer Success

    2017 - 2018

    [Acquired by Antartica Capital] Building the customer success org. of an incredibly ambitious artificial intelligence and supercomputing startup. Spun out of Los Alamos National Lab, and based on years of breakthrough research in supercomputing, Descartes Labs provides high performance access to calibrated satellite imagery and machine intelligence solutions for industry, academia, and government. We are essentially building and enabling access to a 'living atlas' of planet Earth :)

  • Founder

    2015 - 2017

    Built a team of 8 engineers and salespeople. Hynt solves the problem of low user-engagement on social content for brands, influencers, and consumers alike, by adding an 'anticipation / puzzle layer' to social sharing. The app incorporates innovative image/video manipulation techniques and game mechanics into the act of creating, sharing, and engaging with photos/videos. Users can take a photo/video, automatically turn it into a puzzle (i.e. scramble it + set conditions for its reveal over time), share with friends/fans/audiences for them to unlock it, and repeat. Each hynt is essentially a delayed-release capsule of content, teasing out the ‘reveal’ and piquing an innate sense of curiosity to unravel it. The underlying objective is to increase a photo/video’s shelf-life and depth of audiences’ participation over time.

  • Vice President Client Services

    2014 - 2015

    [Merged with Social Chorus, supported by Sumeru Equity Partners] Overseeing the customer success team responsible for all pre-launch, post-launch, growth and expansion activity for a vast majority of employee advocacy programs across Fortune 500 brands.

  • Director, Client Services (Founding Team)

    2010 - 2014

    Led Dynamic Signal's client services team from inception; team responsible for ongoing operations and growth strategy (including contract renewals) of all client implementations of Dynamic Signal's social CRM / influencer communities software platform. Co-led, supported, and grew customer relationships alongside Sales, across multiple verticals, including lifestyle/fashion goods, entertainment, tech, CPG, online retail, and political / advocacy groups. Designed scalable and customized project management processes and data mining/ analysis techniques to accelerate influencer community development across all clients. Enabled overall client services / customer success approach to be a key differentiator in sales/renewal discussions, demonstrating an edge over leading (and sometimes larger) competitors.

  • Director, Enterprise Client Services

    2007 - 2010

    Responsible for successfully deploying Adify's software platform and services across enterprise media clients across the globe; startup founded by team that built one of the first performance based online ad networks (Flycast); well-funded startup backed by Venrock, USVP, and NBC; multi-faceted role that combines working one-on-one with clients and prospects to understand their requirements, creating custom web-based solutions, and implementing those solutions into complex enterprise software environments; good business development and technical sales experience

Relevant Websites