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Mark Lee

Investor at Mucker Capital

San Diego, California

Overview

Work Experience

  • Investor

    2021 - Current

  • Partner

    2020 - 2021

  • Co-Founder and CEO

    2017 - 2021

    Enroll Hero is the Recommendation engine for senior health insurance, helping seniors pick the perfect Medicare plan in seconds. In a nutshell, we're simplifying Medicare and helping people with one of the most important aspects of their lives.

  • Product Consultant

    2016 - 2016

    Interim VP of Product that helped Stratajet kickstart the product management function. I put in place tools and product processes to ensure the right thing gets built more efficiently. Included product management, product strategy, roadmaps, hiring, agile methodologies, user research, and user experience.

  • Product Consultant

    2015 - 2015

    Lead for the RWE Innovation Hub in organisational transformation through a new process of innovation, ideation, and creation of new viable concepts for the future.

  • Group Product Director

    2012 - 2015

    OVO Energy is the best loved consumer energy startup in the UK. Reporting to CEO, I led overall digital product strategy on web and mobile. Built team of developers, product managers, and designers from scratch to execute on ambitious growth plans through focus on user experience. Significantly grew customer base and became first utility to be recommended by Which? for customer experience. Led various startup projects that expand into home and household expenditure including Mylo, the easiest way for housemates to manage their bills. This is not another boring energy company as evidenced by my boss's impulsive purchase of a Formula 1 team.

  • Product Management Instructor

    2014 - 2014

    Instructor in a 10-week intensive Product Management course supported by 2 TAs and a GA producer. The only intensive Product course in the world that truly covers the art of product management in depth including lean and agile principles, Customer Development, MVPs, prototyping, development, and marketing.

  • Senior Product Manager - eCommerce

    2011 - 2012

    Betfair is the world's biggest marketplace for sports betting, handling more transactions than the London Stock Exchange. I created, planned, and executed a whole new eCommerce strategy including a new Search capability and a complete redesign of Help & Learning resulting in big increases in acquisition and retention in all aspects of the customer funnel. Bet big on horses at Cheltenham and lost.

  • Senior Product Manager

    2009 - 2011

    Took from idea to launch the next generation end-to-end real time risk management solution for all Visa member banks, leveraging the immense data set to produce the most advanced and accurate neural network machine-learning risk model in financial services.

  • Senior Country Product Manager

    2007 - 2009

    Moved to London to lead UK-wide Trust and Safety initiatives that successfully reduced customer losses while improving customer trust and user experience.

  • Senior Global Product Manager

    2005 - 2007

    Launched cutting edge authentication, verification, and detection products to improve trust and safety on eBay. Collaborated with PayPal, Verisign, Yahoo, and others for implementation of industry products. Received Star Award for innovation and successful sole patent filing.

  • Senior Software Engineering Lead

    2003 - 2005

    Led big cross functional teams in shipping some of eBay's core products. Wrote the original code for My Messages, eBay Express, and Sign In amongst others. No doubt a lot of it has been improved, refactored, cursed at, or completely commented out by now.

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