Matthew Mengerink

CTO

2021 - 2023

Vice President, Core Infrastructure Engineering

2017 - 2020

VPE

2015 - 2016

Joined YouTube to lead its incredibly talented engineering team. Our mission is to continue to make YouTube the primary destination for video around the world. The problem is staggeringly large.

Co-Founder CTO/COO

2014 - 2015

CTO X.commerce

2012 - 2013

Lead the Technology and Product groups of X.commerce Built and released Magento Enterprise Edition, eliminating scalability concerns and vastly improved speed and reliability, with merchant re-indexing reduced by over 95%, from 20 hours to less than 30 minutes; thus expanding Magento’s addressable market to include large enterprise businesses and paving the way for future growth.

GM Platform

2011 - 2012

• Drove strategy behind the acquisition of Magento, the core of X.commerce, thus enabling technology solutions for growing SMBs and scaling merchants. • Led infrastructure build out of X.commerce, including APIs, commerce developer and merchant portals, and integrated documentation across platforms – eBay Marketplaces, PayPal, and Magento. • Scaled developer community from 150,000 to 1.4M members, a 933% increase, in just18 months – with a measured external earnings of approx. $1.3 billion.

VP of Customer Quality & Engineering Services

2009 - 2011

• Drove operational efficiency improvements realizing $40 million+ in savings; re-invested to fund license renegotiation, hardware optimization, process re-engineering and waste reduction. • Led Customer Quality, Engineering Services, Application Security and Site Operations as VP of CQES & Operations. Managed 1,500 technologists and an annual budget of $250 million. Responsible for 24x7 monitoring and physical site operations and growth. Hit 99.9% availability for a full quarter for the first time in PayPal’s history. Created bi-weekly releases, reducing the mean time to release code by 91.5%, from 17 weeks to 2 weeks. • Created Tech Stop, a face-to-face, expert station for helping developers with programming environmental or system administration issues. Renegotiated Oracle license for eBay Inc., delivering savings of $24M over three years. • Innovated a new model for customer quality using tracking metrics of call volumes post release, NPS/CSAT, and other customer-centric measures with higher priority than conventional bug counts. Created the “Maslow’s Hierarchy of Quality” which prioritized subjective use over classic objective numbers. • Drove the ratio of CQ engineers to developers from .5 to .25 within 12 months, while vastly improving all quality and release metrics.

VP of Core Technologies

2003 - 2009

• With the other leaders on CTO staff, built and lead a team of 3,500 technologists globally from a fledging group of 50 in the company’s Mountain View facility. Successfully managed all process and procedural changes, facilitating steady growth and retention of talent. Rolled out SCRUM, agile process and PayPal’s first architecture & design review board. • Successfully managed Architecture, Infrastructure, Payments System, PayPal Labs, and Engineering Services as VP, Core Technologies. Lead the opening of the Austin, TX office; hiring the first 30 employees and building infrastructure that led to the Center’s expansion to more 500 employees in 6 years, with strong retention and career development tracks fueling business momentum. • Created a 5-year technology strategy as Director of Strategy. Successfully scaled PayPal’s payments database and migrated ‘Time-to-Live’ metric to a scalability measurement model. Developed vision, mission and strategy to drive scalability along with ambitious performance goals to support PayPal’s growth trajectory. • Architected a solution for globalizing PayPal as Director of Internationalization and Globalization; launching the UK within 6 months and France and Germany within a year, all ahead of plan. Globalized the code base while managing the string extraction, database UTF-8 conversion, installation and process management for translation and localization.

Sr. Director

2005 - 2006

Technology strategy, scalability of the core payments database technology.

Director of Special Projects

2002 - 2003

• Established a catalog and attributes system for rapidly growing eBay Marketplaces – a catalog loading technology that operated without interruption for 8 years. Member of the eBay re-platforming initiative to the "V3" Java platform. • Architected VIN (Vehicle Identification Number) listing. Managed the due diligence, selection and integration of content and globalization management tools. Partnered with the business to select shipping label partner and architected the integration. • Reengineered the eBay software release process and tooling facilitating accelerated and more frequent pushes. • Lead the eBay integration team to combine the technology platforms and engineering teams of eBay and PayPal post acquisition.

Director of Development

2000 - 2002

• Successfully replaced Half.com’s catalog technology with that of Deja.com’s, leading a coordinated team effort within three months of acquisition. • Pioneered Half.com’s expansion beyond books, movies, music and games to higher growth, higher margin categories such as consumer electronics and sports equipment. Facilitated near real-time publishing capability of product items; and restructured and optimized the product search and recommendation engines.

Vice President

1995 - 2002

USENET search engine technology, Community/Forum creation, Product ratings and reviews, Catalog technology.

VP of Development

1995 - 2000

(same as DejaNews). • Architected and developed second-generation Usenet search engine and user design. Created subject trending tools and user interfaces. Developed web ad placement service and ad configuration tool. Innovated a community destination tool with private newsgroups and social tools. • Led development and design teams. Managed of all prior DejaNews assets and created a data driven, catalog-based ratings and reviews system. Created a parametric search engine that returned results in X < 100ms with 50M SKUs. • Innovated catalog loading, website scraping, and human managed product catalog prior to Deja.com becoming eBay’s first technology acquisition in 1995.