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Matthew Yarwood
Senior Manager, Governance & Operations at QBE Ventures
Melbourne, Victoria
Overview
Matthew Yarwood is a Senior Manager in Governance & Operations with a background in leading roles at QBE Ventures and ANZ, including positions such as Strategic Development Manager and Customer Experience Design Manager. He holds a Graduate Diploma from the Governance Institute of Australia and has experience across various sectors including LegalTech, ConstructionTech, Insurance, Education, and AI.
With a strong foundation in governance and operations, Matthew has excelled in roles that involve strategic development, customer experience design, and business improvement, showcasing his expertise in managing portfolios and enhancing operational efficiencies within the financial and insurance sectors.
Work Experience
Senior Manager, Governance & Operations
2021 - Current
Senior Manager, Portfolio Governance (ANZi)
2019 - 2021
Strategic Development Manager
2015 - 2017
Customer Experience Design Manager
2014 - 2015
Providing subject matter expertise to the delivery of enterprise capabilities for customer identification and on-boarding solutions.
Business Improvement Manager
2011 - 2014
Working across all aspects of ANZ Private Wealth to embed a culture of continuous improvement & innovative thinking.
Project Manager - ANZ Private Operations
2010 - 2011
Project Manager in the Business Improvements team seeking to ensure optimal processes and service delivery to end clients.
Project Manager - ANZ Collections Strategy & Performance
2010 - 2010
Departmental representation on project managing implementation of significant consumer credit law reform. Experience including senior stakeholder management and project management of implementation for aspects impacting the department.
Business Analyst
2009 - 2010
Management Trainee (Graduate)
2008 - 2008