MM

Michael McAninch

IT Services Specialist

Elk Grove, California

Overview

Work Experience

  • Services Specialist - West

    2024 - Current

    Services Specialist covering the Western United States building program-level services that enable customers to support their most critical initiatives.

  • Principal, Service Delivery

    2021 - 2024

    Principle of Service Delivery working with customers to help design, implement and support solutions in the ServiceNow and service catalog arenas. Leveraging more than 20 years of IT experience to consult, recommend and manage a team of over 30 solution architects, developers, project managers and business analyst while bringing customer satisfaction and community service to the forefront of all decisions with over 70 successful ServiceNow module implementations.

  • Systems Engineer

    2014 - 2021

    Systems Engineer supporting California State and Local Government accounts for the Core Technologies Division at EMC.

  • Sr. Sales Executive, DPS

    2019 - 2021

    Data Protection Specialist with executive sales and engineering acumen, working with the State of California agencies to ensure their Business Continuity, Disaster Recovery and Ransomware needs are covered.

  • Senior Systems Engineer

    2017 - 2019

  • Senior Consultant

    2011 - 2014

    Senior Project Manager and Technical Lead for a multi-year project engagement for data protection and disaster recovery for the largest pension administration company in the world.

  • Principal and Owner

    2009 - 2011

    Principal and Owner of consulting practice specializing in architecture design, network implementation, virtualization migrations, disaster recovery design and data center best practices for the SMB space.

  • Director, CPM

    2007 - 2009

    Director of Customer Program Management for DecisionOne, located onsite at Dell in Round Rock, TX. Responsible for managing the project engagements for several multi-million dollar projects.

  • Senior Consultant

    2007 - 2007

    Technical Project Lead for the Texas Tollway Project in Austin, TX.

  • SAM

    1999 - 2007

    Senior Account Manager responsible for several top 25 customers located in Northern California.

Relevant Websites