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Mudit Garg

GTM, Strategy and Revenue Operations at Yellow.ai

San Francisco Bay Area

Overview 

Mudit Garg is an accomplished SVP with expertise in AI and CX, currently serving at Yellow.ai as SVP GTM, Strategy, and Revenue Operations. With a strong background in executive management and go-to-market strategy, he has held key leadership roles at companies like D2L and Intel Corporation, showcasing his ability to drive revenue growth and operational excellence. Throughout his career, Mudit has been instrumental in building successful GTM teams and driving revenue operations, with notable roles at companies like 8x8 and McAfee. His current role at Yellow.ai highlights his proficiency in leading strategic initiatives and achieving business growth through effective go-to-market strategies.

Work Experience 

  • SVP GTM, Strategy and Revenue Operations

    2024 - Current

    Running the operating rhythm and operations. Portfolio includes: AI strategy, Rev Ops, Enablement, Analytics, and Corp dev.

Yellow.ai is a conversational AI platform, enabling enterprises to unlock business potential at scale.

Raised $102,150,000.00 from WestBridge Capital, Salesforce Ventures, Lightspeed Venture Partners and Sapphire Ventures.

  • GTM team founding member, champion, and advisor

    2024 - 2024

    > 80M+ seed round, one of the largest in tech > On mission to provide best-in-class customer support and experience driven by AI first platform!

DevRev offers a cloud-based solution for both customer support and software development.

Raised $150,825,173.00 from Khosla Ventures, Param Hansa Values and Mayfield Fund.

  • SVP, Revenue and GTM Operations

    2019 - 2023

    IPO'ed in November 2021. Led GTM, channel sales, revenue operations, enablement and business development. Run the GTM strategy and operations to drive revenue growth and expansion! Love the multiple hats I wear to drive growth and entrepreneurial spirit. My focus is to build the following functions: > GTM around Revenue planning and execution across sales, marketing, services and product > Channel Sales: Building Channels @D2L driving pipeline and closed business. > Revenue Operations: Sales Ops, Marketing Ops, Customer Success Ops and Strategy > Sales Enablement: Driving Enterprise as well as velocity business GTM and enablement > Sales Development (SDR, BDR): Built a demand and pipeline generation engine with inbound and outbound efforts D2L (or Desire2Learn) is an edtech SaaS leader that makes the learning experience better for millions of learners across Education and Corporate sectors.

  • VP, Revenue and Field Operations

    2016 - 2019

    Built a world-class high performing SaaS business that is disrupting the unified communications market! > Grew from $800M market cap to over $2B+ in 2 years > Drove Enterprise and Midmarket business and led transition from small to large customers > Built the Channel business for 8x8 and led the channel strategy and plan Specialty: Market disruption via aggressive Sales and Marketing strategies, Data-driven sales culture, Sales and Channels GTM, Business Operations, Chief of Staff/GM, Executive and BOD presentations

8x8 offers secure and reliable cloud-based, enterprise-class business phone systems, unified communications, and contact center solutions.

Raised $453,074,464.00.

  • Head of GTM - Intel Security

    2013 - 2016

    Landed at Intel via McAfee Acquisition Strategy: Large scale transformation, Sales and Marketing Strategy, Product/Sales Interlock People: Building high-performance teams, span of control, mentorship, change management Interlock: Business Plans interlock with sales, BU, Finance and Marketing Solution Selling: Shift from product to solution and business outcome selling Sales Productivity: Account Planning; Greenfield Identification and coverage; Vertical/GEO play Sales Operations: GTM, Coverage, HC/Role, Compensation, Quota, Territory, Deals Desk, CRM Sales Enablement: Technical capacity Planning, SE, Pre-sales, Channel SEs, New Hires Sale Incentives: Spiffs and Incentives to drive behavior change Marketing and CX Ops: Product/Field Marketing; Demand Generation; Leads->Order; Pipeline Planning BU alignment: Product Interlock, Win/Loss Feedback Loop, Competitive Landscape Business Development and Alliances: Identification of new RTMs, Business Models, Channels President's Club every year

An ecosystem of software & hardware vendors, integrators and solution providers focused on adoption of NFV and SDN-based solutions.

  • Head of GTM and Rev Ops

    2009 - 2013

    Strategy, Business Development, Business Case and Market Development Business Operations: KPIs, Planning, Process and Tools roll-out Chief of Staff for SVP, Channels M&A GTM Integration across sales and channel Investment cases for vertical, telco and MSSP investment Marketing and Demand Generation Deal Structuring, Software Licensing Lead generation team LDR/Customer Success Team business plan and approval Best practices for All Field and Inside Sales roles as well as Channel roles (CAM, PBM)

  • Senior Associate, Strategy & Operations

    2007 - 2009

    Advising Board, CxO and executives on how to drive growth, transformation, and profitability while building a true flywheel across sales, marketing, product and customer service.

Deloitte Tax is an advisory firm that provides tax preparation and advisory services.

  • MBA Intern

    2006 - 2006

    MBA Intern

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Raised $8,108,000,000.00 from DBS Bank and Mizuho Bank.

  • Senior Sales Engineer

    2003 - 2005

    Value consulting and sales/support to existing customers. Supported clients in EMEA and NA.

SAP IoT Start up Accelerator is a global co-innovation program for B2B startups innovating in the world of the Internet of Things.

  • Product Development - Analytics, CRM

    2001 - 2003

    Start-up: Building cool CRM and SRM solutions competing head-on with the 800 pound guerilla in the room (SAP).

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