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Nancy Dong

Founder of Punchcard

New York, New York

Overview 

Nancy Dong is the Founder & CEO of Punchcard in New York, New York, with a background that includes roles at Uber, Deloitte Consulting, and Goldman Sachs. She holds an MBA from Harvard Business School and a BA from Northwestern University, specializing in financial modeling, strategy, and corporate finance. Highlights of Nancy's career include her leadership as the Head of Regional Eater Operations for Uber Eats in LATAM, as well as her experience as an Investor & EIR at FJ Labs, showcasing her expertise in operations, expansion, and investment within the tech industry.

Work Experience 

  • Founder & CEO

    2021 - 2024

    Punchcard is a revenue decision co-pilot that never sleeps. Designed for the most ambitious B2B companies, we're re-imagining how go-to-market teams leverage data to power their daily decisions. Our perfect world: direct answers to questions, more time for strategic & creative work, and data that reflects operational reality. Backed by Founders Fund (Keith Rabois), Browder Capital, FJ Labs, firstminute capital, and 30+ operator angels.

Modern operations intelligence.

  • Investor & EIR

    2019 - 2021

    Invested in global seed/Series A marketplaces and their amazing founders.

FJ Labs is a stage-agnostic investment firm that focuses on marketplaces and consumer facing startups.

  • LATAM Head of Regional Eater Operations - Uber Eats

    2018 - 2018

    Ran Uber Eats growth operations & analytics team. Pioneered “gold standard” queries & ops dashboards used daily by teams across the globe. Hired & grew our regional team from 4 to 30.

  • US/LATAM Senior Expansion Manager - Uber Eats

    2016 - 2018

    Brought Uber Eats to-market in 24 cities, 7 countries. Led the LatAm launch team, and wrote the global ops expansion playbook. Started from scratch on most things (pricing, sales, account management, courier growth), and scaled what worked.

  • China Operations & Logistics - Uber Rides

    2016 - 2016

    Analyzed data around promotions, spend, & marketplace efficiency. Ran a lot of experiments. Made (some) dent in improving unit economics in our most competitive market in Uber history.

  • US West Coast Ops & Expansion Lead - Uber Rides

    2014 - 2015

    Launched & ran early markets across the West Coast. Did pretty much everything under the sun: funnel analytics, pricing, airport deals, local partnerships, vehicle inspections... you name it. I probably answered your support ticket too.

Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.

Raised $30,212,450,000.00 from PayPal.

  • Business Analyst

    2012 - 2014

  • Summer Analyst

    2010 - 2010

Goldman Sachs is a multinational financial services firm providing securities, investment banking, and management services.

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