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Neil B.

Head of Operations and Customer Success at BusRight

Boston, Massachusetts

Overview 

Neil B. is the Head of Operations and Customer Success at BusRight in Boston, Massachusetts. He has a strong track record in leadership and entrepreneurship, with notable roles as Managing Partner at Dorm Room Fund and President of NU Entrepreneurs Club. Neil's career highlights include leading operations and customer success at BusRight and playing a key role in managing partnerships and product success at Dorm Room Fund.

Work Experience 

  • Head of Operations and Customer Success

    2021 - Current

    Modernizing our nation's largest mass transit system: school buses. Backed by Underscore VC, Long Journey Ventures, Ubiquity Ventures and incredible angels like Paul English (Kayak), Andrew Sutherland (Quizlet), Niraj Shah (Wayfair), and more.

  • Partnerships & Product Success

    2020 - 2021

  • Outreach & Partnerships

    2019 - 2020

  • Managing Partner

    2021 - 2022

    Invested in student-led startups. Backed by some of the world’s best early-stage investors; co-investing alongside firms like First Round Capital, a16z, Underscore VC and others.

  • Partner

    2020 - 2022

Dorm Room Fund is the strongest community of entrepreneurial students in the nation.

  • President

    2020 - 2021

    Led Northeastern's largest student-run org. 4 programs, 2,000+ community members, 50+ yearly events, and a team of 23. Interviewed some legendary builders (Andrew Sutherland - Quizlet, Robin Chase - Zipcar, Wayne Chang - Crashlytics, Adam Cheyer - Siri, etc.), investors, and operators (Mike Massaro - Flywire, Nick Leschley - bluebird bio, etc.). Designed our startup incubator curriculum (the Husky Startup Challenge) to bring hundreds of student-led startups to life. Launched a fun rebranding efforts to rejuvenate a 10+ yr old brand into a community-first, welcoming space, which led to record attendance and engagement. Most importantly, built a strong, thriving (in person and digital) community of thousands of budding entrepreneurs and learned how to be a better operator & leader while doing it.

  • Vice President

    2019 - 2020

  • Founder

    2019 - 2019

    Building tools to make music education way more affordable and fun. Built some prototypes, won some pitch competitions, and ultimately wound down to join BusRight.

  • Marketing and Investment Research Intern

    2017 - 2018

    Conducted research & market reports lithium-ion battery industry and investment prospects in the relevant spaces. Spearheaded new marketing campaign to Ultra High Net Worth individuals & designed event graphics.

  • Marketing Intern

    2015 - 2015

    Worked with the Sr. VP of Sales & Mktg to nurture leads, write white papers, and explore new markets for the e-commerce software development firm.

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