NM

Nicki Mcmorrow Westhauser

Chief of Staff, Go-to-Market Technology at DoorDash

Nashville, Tennessee

Overview 

Nicki McMorrow Westhauser is an accomplished Operations Leader and Startup Advisor with a strong background in business model development and cross-functional team leadership. Currently serving as a Senior Manager and Chief of Staff at DoorDash, she has also held key roles at American Family Insurance and Dell Technologies, showcasing her expertise in operational efficiency and strategic planning. Highlights of Nicki's career include her role as Head of Operations at American Family Insurance and her current position at DoorDash, where she leads go-to-market technology initiatives, demonstrating her ability to drive business growth and innovation in high-profile organizations.

Work Experience 

  • Senior Manager and Chief of Staff, Go-to-Market Technology

    2024 - Current

DoorDash is a food delivery platform that connects customers with local and national businesses.

Raised $2,471,820,000.00 from Durable Capital Partners, Kohlberg Kravis Roberts, T. Rowe Price and Fidelity.

  • Founder Advisor

    2023 - 2024

  • Head of Operations (Tenney 110)

    2023 - 2023

    Note: Tenney 110 was closed by American Family Insurance in December 2023. Established, optimized, and managed all operational processes within the Tenney 110 venture studio, including venture finances, hiring practices, acquisition of the studio’s tech stack and execution of the studio partnerships and marketing strategy. Served as first operations hire and fractional COO for each of the studio’s 4 ventures managing hiring, GTM strategy, and internal business operations for each venture. Managed 4 venture associates and 2 studio advisors.

Insurance Services in Houston, MO

  • Investor

    2022 - 2023

    Led end-to-end sourcing, diligence, and deal formation responsibilities as a member of the investment team, resulting in the review of 100+ early-stage companies and ownership of 5+ diligence processes.

  • Board Observer

    2022 - 2023

    Served as Board Observer for HappyCo (a leading multifamily inspection software platform), providing sales, marketing, and operational support to their leadership team during role as Investor at Camber Creek.

HappyCo Inc offers AI-powered software for property management, enhancing maintenance operations and resident satisfaction.

  • MBA Student, Full-Time Program

    2020 - 2022

  • Investor

    2021 - 2021

    Sourced, qualified, and led diligence for supply chain, proptech, and renewable energy verticals, including creation of market sizing and exit and competitive analysis.

Touchdown Ventures is a corporate venture capital firm that partners with corporations to invest in early and growth-stage companies.

  • Associate

    2020 - 2021

    Responsible for identifying, completing due diligence, and ultimately selecting 10 robust, Midwestern startups for admission into Techstars Chicago’s July 2021 accelerator program. Sourced 1100+ companies for consideration.

  • Strategy and Development

    2020 - 2021

    Served as Ruuster's first operations hire, responsible for development and execution of real estate agent onboarding program.

Ruuster is a homebuying management platform.

  • Global Inventory Management Chief of Staff

    2018 - 2020

    Acted in place of Director of Inventory Management in both internal and external strategic conversations, including managing deliverables of 7 global staff members. Established and managed Compliance Center of Excellence to drive globally consistent internal audit programs, including quarterly Sarbanes-Oxley (SOX) and Controlled Self-Assessment (CSA) testing to ensure organization’s 150+ employees and $5B+ of inventory are systemically and financially compliant. Facilitated Design Thinking courses, leading 13 cross-functional engagements, including Chief Diversity Officer’s Leadership Summit at Dell Technologies World and Panama Executive Leadership Summit at Dell Panama.

  • Integrated Services Group Planning Advisor

    2017 - 2018

    Supported Dell's integrated services group through their integration with EMC.

  • Supply Chain Advisor

    2017 - 2017

    Awarded international assignment as top-ranked SCDP participant, selected out of a group of 24.

  • Dell/EMC Integration Project Management Advisor

    2016 - 2017

    Developed and executed an internal communications strategy for Dell’s supply chain leadership team within largest merger in tech history ($60B+), broadcast to 4000+ employees. Program managed $900M in synergy within IBM’s M&A Accelerator tool to ensure supply chain milestones were compliant with integration leadership and timelines.

  • Innovation Sr. Analyst

    2015 - 2016

  • Inventory Management Sr. Analyst

    2014 - 2015

    Selected into Dell’s Supply Chain Development Program (SCDP), a 3-year, highly competitive, rotational program.

Dell transforms computing and provides high-quality solutions for people and businesses to be ready to move forward.

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