Pablo Pera
Operations at Aleph
Pablo Pera
Operations at Aleph
Miami, Florida
Overview
Work Experience
Operations
2022 - Current
We are building the one source of truth for financial data. Aleph makes financial reporting, budgeting and planning 10x better.
Growth Operations Lead for Kustomer
2022 - 2022
Joined Meta through the acquisition of Kustomer. I owned the data infrastructure, technology, and process for the go-to-market org, responsible for tens of millions in pipeline. I decided it was time to go back to my startup roots, though.
Director of Business Operations
2020 - 2022
Joined Kustomer through the acquisition of Reply. I owned the reporting infrastructure to visualize the customer journey end to end, and led the initiative to launch a PLG motion.
COO and Co-founder
2016 - 2020
We created Reply to make customer service faster and smarter. We raised $4M, had a team of 20 people, and serviced customers like Samsung, HiSmile, and The Cosmopolitan Of Las Vegas. We were acquired by Kustomer, where Reply became Kustomer's premium AI Assistant offering.
COO and Co-founder
2015 - 2016
Bootstrapped mobile app studio. We designed, developed and launched 15+ mobile apps that reached 30+ million users. It started out as a nights-and-weekends hobby (back in 2008 when Android came out) and turned into a profitable business that led to Reply.
Head of Mobile Engineering
2013 - 2015
Engineer for the Android Photofeed app (a 2013 Google Photos), and later engineering manager for the cross-platform team of 8 mobile engineers for the Pixable app. Pixable reached the top 500 of U.S. internet properties.
Staff Software Engineer
2009 - 2013
Junior > Senior > Staff software engineer for the Control System of the Large Hadron Collider (LHC). My software was used to operate and monitor the particle accelerator.
Software Engineer
2008 - 2009
I extended the widget framework used by the Google Product team. More importantly, I learned a ton about scalable, maintainable software engineering early in my career.