Peter Kruger

Principal Customer Solutions Manager

2023 - Current

Sr. Customer Solutions Manager

2020 - 2023

Director of Customer Success

2019 - 2020

Led Customer Success and Implementation teams. Developed and deployed customer implementation and onboarding content and processes across 130+ Mid-Market and Enterprise customers. Supported the successful execution of multiple customers launching on Pana with Fortune 500 Companies. Managed new and existing customer growth of 2.5X in ARR in 2019.

Director of Customer Success

2017 - 2019

Manage the Customer Success team as well as key enterprise accounts. Responsible for team recruitment and retention, customer success strategy, and the growth of Spex's largest clients.

Sales & Marketing Director

2016 - 2017

Responsible for managing Marketing, Business Development and the ongoing Spex customer journey for the Restoration Contractor, IA's & TPA's.

Product Manager

2015 - 2016

Focused on implementing agile methodology internally and helping understand and build a better product for the market needs externally.

Co-Founder, CEO

2013 - 2015

Co-founded Hive Social Giving, a startup focused on creating a place to connect people, nonprofits, and companies that care about similar causes. Established the company in 2013, designed the software platform from the ground up, contracted with a third party development source to build the tool and grew the team to five. Publicly launched the platform in fall 2014 and proceed to execute several projects in Denver, Boulder, and New York.

Channel Sales Manager

2008 - 2012

Established the first field office in the Southwest US for Kerio Technologies. Developed in-person relationships with key partners for the first time throughout the region. Led recruitment in the US through cold calling, channel activities, and networking. Became one of two product business specialists in Kerio's security product line and served as a global product advocate.

Inside Sales

2007 - 2008

Created new processes by which inside sales handles day to day activities. Strengthened and developed new and existing partner relationships across the eastern US and Canada. Helped develop and execute sales promotions and campaigns. Managed customer service needs.

Ski Instructor

2004 - 2007

Youth Ski Instructor, Keystone Ski and Ride School, Keystone, Colorado