Rachael Neumann
Founding Partner at Flying Fox Ventures
Rachael Neumann
Founding Partner at Flying Fox Ventures
Melbourne, Victoria
Overview
Work Experience
Founding Partner
2021 - Current
Founding Partner
2020
Working Theory Angels is now Flying Fox Ventures! Come check us out at flyingfox.vc
Council of Trustees
2020
Advisor & Angel investor
2017
Committee Member
2018 - 2021
Board Of Directors (former Chair)
2017 - 2021
Head of Startups, Australia & New Zealand
2019 - 2020
Board Member
2016 - 2017
LaunchVic is the Victorian Government's $60m initiative launched to strengthen Victoria’s entrepreneurial and startup ecosystem via investment in infrastructure, capability, education and scale to cement the State's position as number one destination for start ups and entrepreneurs in Australia.
Managing Director, Australia
2014 - 2016
· Launched and lead all aspects of AU business including strategy, marketing, sales, ops, facilities, recruiting and HR · Fully accountable for performance against key metrics, budget; manage key stakeholders across business & geos · Designing ‘play book’ for growth and expansion best practices · Represent Eventbrite externally, with 100+ media impressions and public speaking engagements
Director, Customer Experience Strategy
2013 - 2014
· Led the Customer Service function, re-imagining how to serve customers through channel-choice architecture to drive efficiencies and customer delight · Launched company-wide NPS program to provide insight and a continuous feedback look from our organizers, consumers, and employees · Started Nashville office: selected city, secured office space and oversaw fit out, hired 80 heads in 4 months
Case Team Leader
2011 - 2013
• Growing expertise in consumer products & retail, advising world’s largest FMCGs and iconic brands to grow despite macro headwinds, industry context (supplier and grocer roles) and capture share in mature and growth markets; Identify opportunities for leveraging technology and omni-channel strategies to realize new and exciting ways to reach consumers • Worked with global technology company to improve world wide sales force effectiveness • For private equity clients, conduct due diligence on targets in a highly informative, quick and comprehensive way, usually with little publically available information, driving to acqusition recommendation