Ricardo Junqueira

Business Analyst

2023 - Current

Senior Product Manager - WordPress Hosting

2022 - 2023

Acting as a leader for the platform and Stage (WordPress hosting) product teams. Responsible for defining the vision, strategy, and product restructuring. Implementing the PLG strategy, changing customer acquisition flow, and driving growth. Success metrics: - Achieved over $240k ARR savings in cloud infrastructure by implementing an auto-scalable environment. - Reduced critical tickets by over 95%.

Group Product Manager - Internal Product

2020 - 2022

- Responsible for building, maintaining, and evolving the APIs used in the company's product catalog. SSO, Wallet, Talent Payment, Stripe Payment. - Mapping and defining the user journey. - Implementation of data generation and evaluation of business metrics. - Development of OKRs, roadmap creation, backlog management.

Product Owner

2018 - 2020

Responsible for planning, process mapping, execution, and launch of the Inter Empresas mobile app and its key features such as Boleto payment, TED transfers, and i-Safe. Success metric: 5x increase in the number of business account openings in a single day.

Business Analyst

2017 - 2018

Gathered software requirements from involved clients and ensured they aligned with development teams. Transformed stakeholder requirements into tangible deliverables, including functional specifications, user cases, and data flow. Performed prototyping and functional testing for numerous AML and Swift projects.

Product Owner | Sr. Requirement Analyst

2015 - 2017

Analysis and gathering of requirements from the pension, capitalization, and auto business units. System documentation. Prototyping. Daily Scrum. Retrospective Meeting. Planning. Backlog prioritization. Scope definition. Product feasibility. Investigation of production errors.

Sr. Requirement Analyst

2013 - 2015

Interacted with clients to gather software requirements and ensure their alignment with development teams. Performed comprehensive analysis and documentation throughout the entire software development life cycle. Created and maintained business requirements, ensuring their alignment with both functional and technical requirements. Conducted prototyping and functional testing for multiple projects.

Requirement Analyst

2013 - 2013

- Collaborated with the client, Ministry of Sports, to gather software requirements and ensure alignment with development teams. - Led full life cycle analysis and documentation, translating stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, and data flow/data model diagrams. - Drafted and maintained business requirements and aligned them with functional and technical requirements. - Conducted prototyping and functional testing to ensure successful delivery of project requirements. - Created a traceability matrix to ensure all requirements were met and accounted for. - Contributed to the successful delivery of high-profile projects such as Brazilian Sports Incentive Law, Athlete Scholarship, Torcida Legal, Brazil Medals, and Therapeutic Use Exemptions.

Requirement Analyst

2012 - 2012

- Engaged with the client, Federal Police, to gather software requirements and ensure alignment with development teams. - Conducted full life cycle analysis and documentation, translating stakeholder requirements into deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, and data flow/data model diagrams. - Drafted and maintained business requirements and aligned them with functional and technical requirements. - Contributed to the prototyping of the software application to ensure that requirements were met. - Created a traceability matrix to ensure that all requirements were accounted for. - Conducted functional testing to ensure successful delivery of project requirements. Projects: SIPROQUIM, SIPROQUIM2, SIAR 2, SINARM 2, SINT.

Jr. Requirement Analyst

2011 - 2012

- Conducted requirements analysis and gathering to understand and document software requirements. - Created and maintained system documentation to ensure accurate and complete representation of the software application. - Developed prototypes to demonstrate software functionality and ensure alignment with client requirements. - Conducted software testing to ensure software functionality and quality assurance. - Created data models to represent the structure of the data within the software application. - Developed and executed queries and reports in SQL Server to provide insights into the data within the software application. Distance learning project responsible for training more than 12,000 employees in the hotel sector for the world cup..