Santiago Padilla

Partner

2015 - Current

Director of Business Operations

2021

Sr. Manager Growth and Business Operations

2019 - 2021

Responsible setting the go to market strategy and execution for two new regions (Mexico and Canada) as well as building a scalable motion that adopts Samsara's business model to the unique market peculiarities.

Senior Product Manager

2017 - 2019

Built a set of new Last Mile products at Walmart International: - Grocery delivery web app currently used in all Walmart stores in Mexico to dispatch orders as well as a delivery app used by thousands of delivery drivers every day to deliver tens of thousands of orders every day. Fastest growth and adoption of any grocery tool in Walmart MX's history. Millions of orders have been delivered to customers using my products to this day. Benefits included improved customer satisfaction, customer order visibility, on time delivery, and operational control. - Last Mile Carrier Hub - back end service for all of Walmart Mexico's merchandise orders used to perform three main roles: > Rate shopping at checkout (to get customers the cheapest shipping rate and fastest couriers) > Label generation (as one of the final steps when printing the shipping label for the order at the fulfillment center) > Carrier tracking (to provide customers visibility into their order) Resulted in lower fulfillment costs, savings to customers, and improved SLAs.

Senior Manager, Last Mile Transportation Strategy

2017 - 2017

Support development of new last mile initiatives leveraging Walmart's competitive advantages, including Associate Delivery.

Manager, PMO

2015 - 2017

Support Global eCommerce growth and the success of its strategic customer-focused initiatives through strategic advisory and program management services

MBA Operations Summer Intern

2014 - 2014

Worked closely with VP of Operations and led various initiatives to support Handy's rapid pace of growth after series B funding, including: • Designing a new set of inbound sourcing processes impacting 90% of all new cleaner applicants and constructing various tools to track and optimize performance of recruiting efforts. • Analyzing performance of new cleaner sourcing activities for all of Handy's regions to identify supply-constrained markets. Culminated in launching a new referral program to expand application inflow. • Engineered operations and product specs for new key-less entry pilot program in NYC.

Associate

2010 - 2013

• Conducted strategic due diligence of a potential acquisition target of a consumer goods company for a private equity company. • Conducted due diligence on a Latin American chemical production asset. • Developed a growth strategy for the technology and communications curriculum at a Latin American University. • Supported client's subsidiary in food business with post-PMI effort including optimizing direct store delivery (DSD) distribution system. • Developed an implementation strategy for an aluminum product company specialized in automotive components. • Continued to support organizational transformation: streamlined shared services organization and defined reporting metrics for a Latin American cement producer. • Conducted a pricing project and defined marketing strategy for a Latin American cement and concrete company.

Design Engineer

2009 - 2009

Researched, designed and evaluated new integrated packaging solutions for candy products at a snack manufacturer

Factory Engineer

2008 - 2008

Created a maintenance manual for inexperienced computer users for a quality control testing machine. Developed online reference manual for printing press troubleshooting. Evaluated design and installation of new system for efficient transmission of material from silo to machine. Assessed malfunctioning robot arm and facilitated its repair.