SD

Sergey Dashkov

Multiproperty Sales Manager at Neues Schloss Privat Hotel Zürich

Zurich, Zurich

Overview 

Sergey Dashkov is a luxury hospitality sales professional currently serving as the Multiproperty Sales Manager at Neues Schloss Privat Hotel Zürich, Autograph Collection. With a background that includes roles at prestigious brands like Sheraton, Moët Hennessy, and Four Seasons, Sergey has demonstrated expertise in guest satisfaction, customer loyalty, and business relationship management, as well as a track record of successful new business development and client relations. He has invested in companies like My Learning Hub at the seed stage, showcasing his interest in supporting consumer internet and enterprise sectors.

Work Experience 

  • Multiproperty Sales Manager

    2023 - Current

  • Senior Сorporate and Private Sales Manager

    2022 - 2023

    • Recruited 60+ new corporate and private clients in extremely tough environment (international and local luxury goods, banking, IT, FMCG, insurance, real estate, etc ) • Achieved 135 % of the revenue goal, 500K USD in total sales • Created individual portfolio presentations • Organized 10 product testing for key corporate clients

  • Corporate Sales Manager

    2021 - 2022

    • Managed existing and new corporate accounts, achieved 118% of annual revenue goal • Recruited 30+ new corporate clients – leaders of the markets (International and local accounts in fashion and beauty, consulting, banking, aviation, energy, embassies, agriculture etc ) • Managed and coordinated large projects in exclusive partnership with Roscongress including SPIEF 2021 – project management from A to Z • P&L reports, budgeting • Created 20+ individual offers to clients with Bonnie & Slide presentation technics • Organized 15 product tastings and events for corporate clients • Completed WSET Level 2 course in spirits with a distinction (achieved 98%)

  • Corporate Sales Manager

    2016 - 2020

    • Managed corporate accounts (biggest portfolio in the team – Swiss banking, insurance, gas & oil, consulting, luxury, FMCG, etc ) • Achieved individual goals (109%, 112%, 129% of annual revenue goals in 2017, 2018, 2019 respectively) • Total sales yearly over 2mln USD • Managed groups from China, Taiwan (achieved 126%, 178%, 143%, of annual revenue goals in 2017, 2018, 2019 respectively) • Attended and represented hotel at road shows and trade shows (Europe, Asia) • Partially managed team of coordinators and sales executives (5 persons) • Worked closely with conference services, managed catering requests • Created individual proposals and RFP responding • Knowledge of Delphi and Opera Systems, utilized property business reports (Hoteligence, RevFinder, IDEAS) • Completed various professional courses and trainings as well as two sessions by Miller Heiman Group in London (Professional Selling Skills - certificates)

  • Sales Manager

    2015 - 2016

    • Managed corporate accounts of small, middle sized and big companies • Managed accounts of governmental segment • Forwarded negotiation skills and creative selling abilities to close on business and negotiate contracts • Achieved various team and individual goals • Closed the best opportunities for the hotel based on market conditions and hotel needs • Provided feedback to senior management regarding performance

  • Sales Executive

    2014 - 2015

    • Managed corporate accounts of small, middle sized and big companies • Increased overall goals of production of assigned accounts for more than 100% • Prospected new business through phone solicitation, on site sales calls, customer visits to the hotel, trade shows, direct mail • Organized direct and coordinate the special events and FAM trips for corporate clients to stimulate sales

  • Sales Executive in Corporate Department

    2014 - 2014

    • Managed corporate accounts of small and middle sized companies • Increased overall production of the assigned accounts for more than 100% • Negotiation and signing agreements

  • Sales Executive in Catering Department

    2013 - 2014

    Marriott Moscow Hotels • Prepare sales-related documents throughout the sales process (proposals, contracts) • Ensure that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy • Participate in customer site inspections and assists with the sales process as necessary • Build and strengthen relationships with existing and new customers to enable future bookings

  • Event coordinator

    2013 - 2013

    • Prepared sales-related documents throughout the sales process (proposals, contracts, banquet event orders) • Collaborated with new clients • Answered guest questions about property facilities/services • Ensured billing accuracy and conducted bill reviews with the clients prior to processing the final bill • Managed group room blocks and meeting space for average to large-sized assigned groups • Acted as liaison between field sales person and customer throughout the event process (pre-event, event, post-event)

  • Professor’s assistant

    2012 - 2013

    Active participant in the sport marketing project •Analyzed the sport market of Quebec province •Created presentations about changing sport environment in Quebec •Prepared various analytical reports

  • Research assistant

    2012 - 2012

    Web-designer and analyst in the project related to high-tech entrepreneurship •Designed the web-site of the new company from the customer point of view •Analyzed social network industry •Created various analytical reports

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