Shannon Lyons
Chief Operating Officer at Care Bloom
Shannon Lyons
Chief Operating Officer at Care Bloom
Cleveland, Ohio
Overview
Work Experience
Chief Operating Officer
2024 - Current
Caregiver support tool that empowers aging in place. Our care recipients wear a smartwatch that connects to sensors within the home. Caregivers have access to their loved ones vitals, location and insight into daily activities. Improving quality of life for those in need, while bringing peace of mind to those who care.
Chief Operating Officer / Partner
2015
Micro-VC and startup Accelerator devoted to building the next generation of healthcare IT, enterprise SAAS, data and analytics, AR/VR, IoT, and FinTech companies. Currently managing investor relations, serving as a board member for portfolio companies and ongoing fiduciary responsibilities to Limited Partners.
Founder
2007
Organizational development and innovation consulting firm. As the chief consultant, designed and facilitated projects utilizing applied research and ethnographic techniques coupled with strategy and data analysis. - Developed the business model for a subsidiary of Battelle - Developed system wide strategy for University Hospitals leadership development and performance improvement initiatives - Redesigned Harley-Davidson Operational Excellence Program
Chief Operating Officer
2021 - 2023
Remote patient monitoring telehealth company. We exist at the intersection of cutting-edge technology and compassionate healthcare. My focus has been to drive the development of the technology platform while building the business infrastructure needed to go to market. - Management of cross functional teams: business, tech and patient care - Translating business needs into technology specifications - Platform design and information architecture: patient experience and physician encounter using HC7 FHIR interoperability standards - Serve as Chief Privacy Officer and oversee Chief Security Officer - Design technological and human workflows, and establish standard operating procedures - Manage human resources, including hiring and medical staff credentialing - Oversee organizational infrastructure including contract negotiations, legal strategy, and compliance
Chief Business Development Officer
2011 - 2015
Hub of entrepreneurial support for promising startups and where I first began applying innovative methods to nascent companies. From 2011 – 2015 I invested over $650k in 40 early-stage tech companies. - Design, development and facilitation of the 12-week Accelerator Program - Manage strategic partnerships with private organizations, governmental and non-profits - Grant writing and collaboration with Ohio Department of Development in order to bolster investment capital and support services METHODOLOGIES: Lean Canvas/Business Model Canvas, Customer Development, Human-Centered Design, Agile Development, Accelerated Learning. RESPONSIBILITIES: Metric Reporting, Alignment of Initiatives, Due Diligence/Vetting, Business Development, Mentor Program Facilitator, Faculty Liaison.
Research And Development Analyst
2002 - 2008
The Center for Research, Development and Dissemination of Innovation focused on enhancing the work of employees while accelerating the use of technology within the VA. During my time at the VA I helped to design, build and staff two “Learning Xchange” centers at a national level. - Adapting, testing and dissemination of innovative methods. - Developed Learning XChange staff in following areas: rapid design, use of technology, innovative interaction design and facilitation. - Creation of standard operating procedures for innovative multipurpose work environment, inclusive of design and oversight of advanced audio/visual technology. - Oversaw complex meeting design, facilitation and product creation.