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Sharad Mohan

Platform President at ABC Fitness Solutions

Vancouver, British Columbia

Overview

Work Experience

  • Platform President (Trainerize, GymSales)

    2022 - Current

    At ABC Fitness, our 'why' is to turn fitness visions into seamless reality. We chip away at this mission, by bringing to life exceptional fitness experiences through our 4 platforms (Glofox, Trainerize, Ignite, Evo)

  • Limited Partner

    2022

    LOI Venture is a $20M Pre-Seed Fund focused on founders aged 15-30 attending the LOI Program. (We occasionally, write cheques into non-LOI attendees).

  • Member

    2020

  • CEO / Co-Founder

    2008 - 2022

    Bootstrapped and customer funded growth from 0 to $25M ARR. Acquired in 2020 by ABC Fitness, a ThomaBravo portfolio company.

  • Chief Customer Officer

    2014 - 2017

    Saas offering for retail. Acquired by Lightspeed for $500M

  • Advisor - Customer Success

    2014 - 2014

  • Advisor - Customer Success

    2015 - 2017

    Advisor to the CEO and VP Customer Success, around NPS, Churn, and Expansion.

  • Director, Customer Success

    2011 - 2014

    An early member of the Hootsuite Executive team, responsible for leading the Global Customer Service team, Professional Services team, and Customer Success programs to deliver delight to it's 9 million users, across SMBs and large Enterprise. Responsible for identifying and implementing improvements to drive customer loyalty and success across channels, segments and products. A key driver in launching and leading HootSuite's NPS Loyalty Program.

  • Business Analyst / Product Manager Consultant

    2010 - 2011

    Provided strategic and business planning consulting, delivering a Market Requirements Document (MRD) and a Product Requirements Document (PRD) for a Risk Management and Fraud Detection product, for banks and credit unions.

  • Director, Professional Services

    2010 - 2010

    Directed the Professional Services, Customer Support, and Client Delivery teams. Managed key relationships with customers, vendors, and distributors.

  • Senior Business Analyst / Project Manager

    2006 - 2009

    - Leadership role in leading a small team of Business Analysts - Large scale project roll outs (> 1,000,000 USD) - Contributed to RFP efforts and technical sales process - Managed mobile software deployment project that included 250+ sites and 6000+ users - Successfully implemented and managed the portfolio of more than 40 customer accounts (SaaS & On-Premise) – Notable Deployments: Google, Safeway, Simon Property Group, Sony Electronics, Sony Playstation, Sony Music, Visa, Capital One, Accenture, Fox Entertainment - Attended industry tradeshows and conferences as an exhibitor

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