SH

Songhua Hu

Founder of polkachu.com

Las Vegas, Nevada

Overview

Work Experience

  • Founder

    2021 - Current

    • Polkachu supports 103 blockchain networks as validator / node operator. • ~$500M crypto assets are staked with Polkachu on blockchains such as Aptos, Celestia, CosmosHub, dYdX, Injective, NEAR, and Solana

  • Chief Operating Officer

    2015 - 2020

  • Director of Consumer Alliance

    2014 - 2015

  • Senior Product Manager

    2013 - 2013

    • Launch a payroll-based consumer loan product

  • Senior Associate, Strategy & Operations

    2010 - 2013

    • Led cross-functional teams to implement 1-hour funding and weekend funding projects for UK loan products; efforts enhanced Enova’s product offerings to fulfill customer cash needs • Led multivariate landing page tests to increase customer acquisition rates through digital channel; efforts yield 5-10% savings in digital customer acquisition costs • Negotiated contracts with vendors of risk management products and SMS products and led the implementation of these products • Tested and developed various approaches to assess customer credit risk and fraud risk; efforts led to an increase of 300-500 basis points in loan issue rate • Developed and conducted trainings for >100 call center reps; efforts improved the call center operations substantially

  • Co-founder

    2012 - 2012

    • Joined the company as a late founder • Co-ran operations with the CEO - merchandizing, web update, shipping, moving company head quarter • Managed 4 summer interns to expand business • Shut down the business after a candid analysis on the state of business

  • Senior Associate

    2007 - 2009

    • Developed a list-price strategy and assisted in the national roll-out for a high-tech client; efforts yielded an additional price increase of 2% and generated $20M additional revenue in 2009 • Performed pre-due-diligence on a service company and presented the recommendation to an investment bank regarding the risks in its senior debt investment • Collaborated with a client team to redesign sales coverage model for a IT hardware client; efforts yielded ~10% more sales through channel partners • Reviewed and stress-tested a banking client’s three-year strategic plan to prepare the CEO for a board presentation • Refined the marketing pitch book for a US-based sports league for its China expansion road show

  • Customer Insights Analyst

    2007 - 2007

    • Led a third-party vendor team to design and implement customer panels in China and Japan; coordinated a cross-functional team to ensure timely launch of the panels • Analyzed the panel data to assess competitive landscape in online search and advertising market

  • Sales Analyst (part-time)

    2005 - 2007

    • Optimized the selection of Wal-Mart stores in which to place company products by analyzing point-of-sales data; efforts yielded ~20% more sales and reduced product returns by ~10%

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