Sophia Xiao

Creation

2022 - Current

we believe the next generation of truly important companies will require a multidisciplinary skillset, closer industry collaboration and more patient capital, ambitious founders everywhere need something different from their venture partners. They don’t just need backing; they need very specialized help in long-term company building. Enter GC’s creation strategy. As a founding and fractional COO to Creation portfolio companies, focusing on Ideation, Product roadmap, Strategic GTM and partnership.

Partner, Chief of Staff to the CEO, Hemant Taneja

2018 - 2022

Investing in powerful, positive change that endures. It has been a real privilege for our firm to have supported great founders and teams behind companies like Anduril, AirBnb, Canva, Deliveroo, DemandWare, Grammarly, Gitlab, Guild Education, Gusto, Hubspot, Instacart, Kayak, Livongo, Samsara, Snap, Stripe, Thoughtspot, Vroom, Warby Parker, and many others.

Board Observer

2019

Special Advisor

2020 - 2021

Kuaishou (Chinese: 快手; lit.: 'quick hand') is one of the world’s leading short video social platforms, boasting more than 200 million daily active users.

VP, Head of International Products

2018 - 2018

Chief of Staff to the CEO, Emmett Shear

2016 - 2018

Leading company-wide strategic planning and goal setting, establishing business operating rhythm to keep the trains running efficiently and effectively. Working closely with the CEO and partnering with the executive team; driving alignment and execution on top strategic initiatives as well as advising cross-functional teams on strategy and business operations.

Sr. Director, Program Management

2015 - 2016

Built a high performing Technical Program Management organization at Twitch; Defined the mission and role of TPM @ Twitch, grew and scaled the team from 3 to 19 within 9 months. TPMs lead the execution of the most impactful initiatives that fuel Twitch’s hyper growth. TPMs find the right balance between strategy and tactics to lead cross-functional teams in delivering complex, high quality products and programs. We work with teams across Twitch to build the best video streaming platform, bring our community closer together through social features, ensure our backbone stays world-class and much more. We are the glue at Twitch and we continuously find ways to scale product delivery.

Mentor, Sequoia Ascent Program

2016 - 2018

A founding mentor of Sequoia's Ascent program, mentoring women product managers and engineers selected from Sequoia's portfolio companies.

Sequoia Scout

2018 - 2018

Angel, Seed, Series A investor through Sequoia's Scout program

Sr. Director, Program Management and Content

2011 - 2015

Joined as the first program management hire, built program management, technical content and communication functions at Box from the ground up. - Hired, developed and retained top performers, continuously up-leveling the team - Defined team vision and charter, established group accountabilities and success metrics - Product portfolio management - Managed overall executions of product roadmaps based on company and product strategies including product and capacity planning, drove accountabilities through defined success metrics - Technical program management – Managed high impact product initiatives to successful product delivery, product area roadmap progress, dependencies, risk and mitigation tracking. - Product lifecycle management – Management of product launches and end of life with cross-functional groups including Legal, Product Marketing, Product Management, Customer Success, Compliance and Security to ensure readiness and delightful customer experience - Customer Enablement / Product Operations – Championed the voice of customers, operated as the liaison between the global customer success organization, Marketing, Sales, Products and Engineering teams - Technical Content and Communication – Established content and tech branding strategies that transformed tech documentation to product and technical communication by leveraging various media to evangelizing Box products and connecting with users - M&A Integrations

Sr. Principal Technical Program Manager / Sr. Manager

2008 - 2011

Sr. Manager, Product Manager

2004 - 2008