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Susan Sobbott

Board Member

New York, New York

Overview

Work Experience

  • Board Member

    2018 - Current

    WEX Inc. is a provider of payment processing and information management services to the United States commercial and government vehicle fleet industry.

  • Board Member

    2022

    Bambee provides small to medium sized businesses with a dedicated HR Manager and easy-to-use software to manage employee performance, store company documents, and receive expert HR guidance on-demand.

  • Strategic Advisor

    2018

    The following experiences vary between BioTech, FinTech, MarTech, HR Tech, and VCs - Wealth.com - 2022 - Present Venture-backed digital estate and trust planning for consumers Kinnos – 2022 - Present Biotech B2B provider of innovative cleaning technology to reduce infection rates and increase room turnover rates, improve patient outcomes and satisfaction Skeps – 2021 - Present Blockchain platform for POS lending options for consumers Sertify – 2021 - Present POC founded, a small business marketing platform, representing diverse SBOs Kargo Global - 2021 - Present Mobile first advertising company, scale marketplace of publishers Withco – 2019 - Present Venture-backed real estate financing and purchasing power for small businesses. MentorCloud - 2019 - Present HR SAAS platform connecting mentors and mentees. Avid Ventures – 2019 - Present Early-stage female-owned venture firm investing in Series A and B consumer internet, fintech, and software companies Custodia – 2018 - Present Expense management software provider Women’s Venture Capital Fund - 2018 - Present Women founded VC for women entrepreneurs seeking Series A & B financings at revenue-generating, capital-efficient companies Ecountabl – 2021 - 2022 Web-based platform that makes the social and environmental performance of companies accessible to consumers, sold to OneEthos

  • Board Member

    2008 - 2021

    Lola.com, Boston, MA – 2020 - 2021 Board Chair, brokered exit with sale to strategic buyer. Red Ventures Charlotte, NC - 2013 - 2020 Leading digital consumer choice platform that helps the world's biggest brands connect with high-quality customers. Acquired Bankrate and CNET among others digital content and marketplace providers. The Children’s Place [NASDAQ: PLCE] Secaucus, NJ – 2014 - 2019 Vertically integrated specialty retailer of children’s apparel and accessories. Governance Committee, Audit Committee, activist response.

  • President, Global Commercial Services

    2015 - 2018

    - Consolidated diverse units into a cohesive, customer-focused entity, doubling growth. Drove digital acquisition, achieving 55% of new accounts online. - Introduced secure non-card products, enhancing flexibility and reconciliation. Achieved 18% YoY growth in digital acquisition. - Optimized investments, saving $500M annually. Implemented advanced analytics, reducing defects and enhancing compliance.

  • President, Global Corporate Payments

    2014 - 2015

    - Led a $3B global payment product business serving mid-sized corporate and enterprise clients across 40 countries. Managed a team of 4,500 employees, overseeing top-tier enterprise accounts. - Spearheaded a $1B technology investment initiative, transforming infrastructure, go-to-market strategies, and customer experience. Addressed long-standing client issues, improved data accuracy, and bolstered risk management controls. - Enhanced customer-focused training, allocating resources strategically to high-potential and at-risk accounts. Established unified distribution teams, fostering cohesive branding and marketing efforts for maximum impact.

  • President and General Manager, OPEN Small Business

    2004 - 2014

  • Senior Vice President, OPEN Small Business

    2003 - 2004

    - Managed a dedicated staff of over 1,000 employees focused on small business initiatives. Led OPEN to become the leading card issuer for small businesses in the U.S., achieving stability and growth during the 2008 financial crisis. -Launched 15 new products, doubling revenue and profitability. Created "Small Business Saturday," Fast Company's decade's best marketing program, establishing AMEX as a social media leader. -Revamped operations for industry-leading credit performance. Introduced OPEN Forum, doubling NPS and elevating customer engagement and spending to record levels.

  • Senior Vice President and General Manager, Strategic Alliances and Co-Brand Portfolio Management

    2001 - 2003

  • Vice President, Loyalty Rewards, U.S. Consumer Card

    2000 - 2001

  • Vice President, New Industry Development, Merchant Services

    1997 - 2000

  • Vice President, Sales Planning and Administration, Merchant Services

    1994 - 1997

  • Planning Assistant to the President, Merchant Services

    1993 - 1993

  • Manager, Corporate Strategic Planning Group

    1990 - 1992

Relevant Websites