Sylvain De Ly

CEO & Cofounder

2024 - Current

Feedae centralizes and automatically analyzes customer conversations to extract strategic insights tailored to all business functions. Feedae combines advanced artificial intelligence technology with over 30 years of unique expertise in customer relations. - AI-driven, expertise-personalized: Feedae leverages AI that adapts to the specificities of each sector, offering customized evaluation frameworks and personalized insights. - Proactive detection of weak signals: Feedae identifies problems before they become critical, thanks to instant alerts and summaries, and evaluates all customer interactions to ensure decisions are based on complete and reliable data. - From analysis to action, a cockpit for every department: Feedae transforms raw data into operational recommendations, with action plans tailored to each department.

CEO & Cofounder

2021

Call Of Success helps to develop your sales and improve the management of your customer relationship with the best callcenters in France and in the world. Call Of Success facilitates the access to outsourcing for your sales representatives and customer advisers with a digital platform.

Angel Investor

2021

Digital transition manager - Ex CEO SME Marketplace & Legaltech

2018 - 2024

How to develop your turnover with the digital transformation ? How to optimize the profitability of its digital investments ? What strategy to implement in your digital transformation (process, sales, product, HR ?), what organization and skills needed ? I am available to help your company for the Digital Missions (transition management, part-time management, consulting) with 3 focus : increase the turnover, profitable investments & execution. Leadership, Team management & Good understanding of the business models and constraints of the B2B services, Law & Legaltech market, intermediation & marketplace B2B & Consumer. Planning and coordination of major projects. > With 3 partners, I created the First Million accelerator, which supports executives in reaching their 1 million turnover > In search of one or more partners to create a digital project or take over a company

Mentor

2018 - 2024

Chief Executive Officer

2012 - 2017

For more than 6 years, I led as CEO Juritravail, one of the big B2B & B2C legaltech on the french market. I managed 60 talents (Paris, Clermont Ferrand & La Rochelle). I developed the turnover by 3 (+8M€) and its profitability by 4. We had the best audience with 4 unique visitors / month. I created several B2B digital services & products for several industries : lawyers, insurance, juridic protection & media. Skills developed : > Due diligence & Audit on small & medium business : fusion & acquisition > Business Development : 20 Sales management & trade negotiating contracts (200k€ / +1M€) > Management & Operations : + 60 talents (sales, marketing, growth hacking, finance, content, legal, IT, customer success, call center, production, HR) > Financial management : monitoring and guarantor of the annual budget (marketing budget, payroll, suppliers...), to draft & introduce the annual business plan > Innovation product > Shareholders relations

Marketing Operations Manager

2007 - 2011

Digital Marketing Project Consultant

2005 - 2006

Digital Marketing Project Manager Budget : Microsoft

Digital Marketing Project Manager

2005 - 2005

- Clients : Accor Hotels, Nestlé, Agent Provocateur

eBusiness Project Manager

2004 - 2005

eBusiness Project Manager during 1 year in the same time of my studies in the French Internet User Group. - ebusiness projets with several AFNeT Partners : Microsoft, Dassault Aviation, Cisco, French Government