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Thomas Bates

Thomas Bates

Baytown, Texas

Overview 

Thomas Bates is a seasoned healthcare professional currently serving as the Sr. Family Advocacy at Texas Children's Hospital in Baytown, Texas. With a background in patient advocacy at renowned institutions like MD Anderson Cancer Center and UTMB Health, Bates has excelled in leadership, fundraising, team building, and community outreach, leveraging his skills to make a significant impact in the nonprofit healthcare sector. Highlights of Thomas Bates' career include his roles as a Patient Advocate at MD Anderson Cancer Center and a Patient Services Specialist at The University of Texas Medical Branch, showcasing his expertise in healthcare management, patient support, and community engagement within the healthcare industry.

Work Experience 

TC

Texas Children's Hospital

  • Sr, Family Advocacy

    2024 - Current

MA

MD Anderson Cancer Center

  • Patient Advocate

    2021 - 2023

    • Facilitates resolution of patient complaints and grievances for patients, families, and visitors to keep institution compliant with state and federal regulatory requirements. • Communicates with leadership and management to identify and discuss areas of concern, • Worked effectively with staff from all departments to coordinate resolutions. • Facilitated communication between patients and various departments and staff.

MD Anderson Cancer Center's mission is to eliminate cancer

Raised $16,200,000.00 from Break Through Cancer, Gastro-Intestinal Research Foundation and Break Through Cancer.

mdanderson.org
TU

The University of Texas Medical Branch

  • Patient Services Specialist I - UTMB Health Ear, Nose and Throat (ENT) Clinic

    2017 - 2020

    • Overseen of the daily operations of the department while assigning tasks. • Review patient registrations, verifying insurance. • Coordinate with equipment and process teams ensuring compliance with all protocols and maintain quality

MA

MD Anderson Cancer Center

  • Patient Service Coordinator

    2014 - 2017

    • Scheduled patient visits such as: physician appointments, diagnostic tests, procedures, and treatments • Communicated information regarding follow-up appointments, scheduling, prepayment, and financial counseling. • Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments. • Educated patients on the numerous resources provided by the facility that was available for use at their convenience. • Prepares and maintains appointment templates and/or patient records. • Reviews and reconciles patient charge documents and collects payments in accordance with established departmental processes and guidelines. • Assisted with conflicts resolution between various parties (patients, hospital staff or family members

MD Anderson Cancer Center's mission is to eliminate cancer

Raised $16,200,000.00 from Break Through Cancer, Gastro-Intestinal Research Foundation and Break Through Cancer.

mdanderson.org

University of Houston Football

  • full athletic scholarship Play Football from 2009-2013

    2009 - 2013

    • Received full athletic scholarship Play Football from 2009-2013 • Devoted 20-30 hours per week to athletics, including weight training, skill work, practice, conditioning, and meetings while carrying a full academic course load • Mentored incoming student-athletes and involved in the recruiting process. • Gained valuable leadership and team building experience • Donor Relations – Corbin J Robertson Endowment Dinner, Cougar Pride Thank-A-Thon, Houston Football Athletics Luncheon • 3 Year Letter Winner

Education 

Articles About Thomas

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