Tom Budzen

Senior Associate - Product Management

2023 - Current

Product Strategy • Lead product for an $8B healthcare provider through developing two key software applications across 100+ sites, driving critical feature refinement, product roadmapping, and strategy. • Manage app integration with a leading EMR system using the SMART on FHIR API, streamlining workflows and improving user satisfaction. • Develop and present detailed ROI analyses, showcasing project successes that guide strategic decision-making and optimize future project investment. Cross-Functional Collaboration • Collaborate with the design team on UI/UX design, creating intuitive user flows, wireframes, and prototypes to ensure a seamless and user-friendly experience, boosting product satisfaction. • Engage with engineering to validate whether proposed features or ideas are technically feasible and can be built within time, budget, and resource constraints. • Build strong relationships with business stakeholders, ensuring their needs are met and reflected in the product roadmap, leading to increased executive engagement and project alignment. Agile Optimization • Orchestrate training programs for 100+ employees across 33 healthcare facilities on new feature releases, leading to a 100% utilization increase and enhancing operational efficiency. • Conduct and streamline processes on UAT for 9 app releases across iOS, Android, and Web, tracking via Jira, resulting in decreased production bugs by 50% and decreased support call volume by 80%. • Analyze and restructure over 200 process steps in a Salesforce CRM migration project, eliminating bottlenecks and reducing cycle time by 63%.

Associate

2021 - 2023

Hardware Prototyping Consultant

2019 - 2020

• Collaborated as a co-inventor for a breakthrough Polarized Imaging Apparatus, secured US Patent #11,003,048, which simplifies diagnostic imaging in dermatology. • Engineered and prototyped advanced medical devices using 2D and 3D design software, employed diverse fabrication techniques to accelerate product development and testing phases. • Conducted pioneering research into polarization and materials, established the technological feasibility of cutting-edge projects and set the stage for innovative product development.

Fab Lab Intern

2018 - 2019

• Oversaw and guided members in the proficient use of CNC cutters, laser cutters, 3D printers, and woodworking machines, enhanced the overall safety and efficiency of the fabrication lab.

Operations Intern

2018 - 2018

• Compiled and dissected data to unearth pivotal trends among Polsky Exchange member start-ups, provided actionable insights that guided their strategic planning and innovation efforts.