Vivek Chopra

VP of Engineering at Indigov

VP of Engineering
2022 - Current
Indigov builds and operates a modern constituent experience platform for our representative democracy, and serves customers in the United States House of Representatives, State legislatures, Governors, Attorneys General, Mayor, and City/County Council offices. Currently leading all engineering functions: Product Development, Infrastructure, Quality & Release, as well as Security & Compliance.

Head Of Engineering
2019 - 2021
Data security and privacy infrastructure. Lead engineering (Product development and Infrastructure) during the series B to series C growth stage

Director of Engineering
2015 - 2019
Multiple product and platform initiatives at Zendesk: • Sunshine CRM: Lead the development of services and UX for Sunshine, Zendesk's developer-first CRM platform, as well as building and scaling out it's engineering org across SF and Melbourne (ref: zendesk.com/sunshine) • Abuse & Fraud: Built a cross-functional anti-abuse organization from the ground up, spanning software developers, analysts, and abuse OPS roles. Lead team in developing services, tools, data dashboards, machine learning models to protect against fraud; defined processes to handle abuse incidents. • Security Engineering • Zendesk's Developer APIs, including network tier services for authentication, analytics, and rate limiting. • Lead the effort to address technical and operational issues around our go-to-market for China.

Director of Software Engineering
2013 - 2015
API Management Platform: Authentication, Authorization, Rate limiting, and Analytics at scale. • Managed a geographically distributed engineering organization- dev., performance engineering and QA- and teams spanning platform engineering, front-end/UX, integration, and developer tools. • Development and operational responsibilities for services that handled over a billion API calls and a terabyte+ of data every day • Rolled out major changes to software infrastructure without downtime/customer disruptions- moved from proprietary technologies to big-data stack (Flume, Kafka, Cassandra, HDFS) for cost, scale, and deployment models. • Transitioned engineering teams from a small startup environment to a larger role within Intel, and more than doubled their size while preserving team culture.

Engineering Manager, Network Services and Middleware
2008 - 2013
• Sony's Advertising and Analytics systems for consumer electronics (CE) devices - responsible for overall product architecture, development, and delivery. • Worked with SCEA Business Development and partner companies on various gaming related monetization initiatives.
Staff Software Engineer
2005 - 2008
• Lead engineer for Sony’s advertising solution for the PlayStation platform. Developed architecture and implementation of the PlayStation advt. management system, ad servers, impression tracking servers and ETL systems.