Yenny Cheung
Vice President of Product at charles
Yenny Cheung
Vice President of Product at charles
Hamburg, Hamburg
Overview
Work Experience
Vice President of Product
2023 - Current
Backed by Salesforce Ventures, Accel and HV Capital, charles is an European Whatsapp marketing platform. Our vision is to revolutionize the way businesses connect with their customers and make this relationship conversational. Join us on this exciting journey: https://www.hello-charles.com/jobs/.
Angel Investor
2021
Alma is an inclusive community of angel investors (women and men) who are passionate about actively investing in and supporting ambitious female founders building companies with global scale.
Community Member
2022
Building tomorrow's tech society with cultural diversity: 2hearts is a community of people with immigration backgrounds from the tech scene (founders, investors, top executives) with the mission to empower great talent with immigration backgrounds to enrich Europe`s tech economy.'
Senior Director of Product
2023 - 2023
Backed by a16z, Softbank and M12 (Microsoft), Rapid makes it easier to find, connect to, and manage APIs across multiple cloud environments - from the world’s largest API Hub. Senior Director of Product of Developer Tools - Aligned Rapid on the product and technical strategy of Developer Tools - Developed a multi-quarter roadmap that would keep Developer Tools at Rapid competitive in the API Client space - Reduced our products' value risk: bringing in Design and Customer Success early in the Product Discovery process
Senior Director Of Engineering
2022 - 2023
Senior Director of Engineering of Developer Tools - Led the engineering org of 20 in Europe: API Clients on Web, MacOS (formerly Paw), VS Code extension, and their backend services. The team also oversaw Rapid's design system - Rolled out our Service Requirements Framework to instill operational maturity across teams. Rolled out our incident response process and observability tools to improve DORA metrics: reducing Mean Time to Detect, Mean Time to Resolution and Change Failure Rate - Established the European teams' presence in a global company headquartered in San Francisco: creating opportunities for the team to demo work often, setting up communication cadences across time zone challenges, and sponsoring engineers' career growth Tech stack: React, Node.js, Python. MySQL, AWS
Advisor
2022 - 2023
Jove offers fit for purpose insurance bundles for businesses and freelancers. Jove's APIs meet customers where they are - they integrate seamlessly to customers' platforms.
Acting VP of Engineering
2022 - 2022
Rasa supplies the standard infrastructure for conversational AI, providing the tools required to build better, more resilient contextual assistants. - Executive team member. Responsible for all of Engineering: Product Engineering, Dev/Sec Ops, and QA. Revamped the hiring strategy and headcount planning based on the adjusted department budget. - Established a new set of metrics based on DORA and SPACE to track and report engineering effectiveness to the Exec team. Tech stack: React, Typescript, Python3, Tensorflow, Sanic, Kubernetes, AWS, Postgres
Director of Engineering
2021 - 2022
- Managed engineering managers and tech leads of multiple product engineering teams. Scaled the team from 9 to 35 engineers. Helped senior individual contributors transition into the management path. - Initiated and led Rasa’s Product Development cycle working group across product, design, research, and engineering. This incepted the org’s product culture and strengthened customer validation, cross-function collaboration & stakeholder management. - Part of the company’s steering committee, comprised of Rasa's product development and go-to-market leadership. Together, we renewed the company’s platform strategy and product roadmap. - Managed through accelerated growth and turn-around situations, leading re-orgs.
Engineering Manager
2020 - 2021
- Led the design and rollout of Rasa’s engineering growth framework and promotion tracks. (https://leaddev.com/career-paths-progression-promotion/designing-growth-framework-your-engineering-team) - Introduced on-point rotation and streamlined incident response to better support our enterprise customers - Hiring manager of engineering roles, scaled up interviewer training and recruiting processes - Managed multiple teams through forming, storming, norming, and performing stages.
Contributor
2020 - 2021
I write articles and speak about engineering leadership and management on LeadDev, a community of software engineering leaders that come together to learn and get inspired on all things team, tech, process, and personal development. The audience includes CTOs, VPEs, and engineering leaders. See the full list of my work at https://leaddev.com/community/yenny-cheung.
Senior Engineering Manager
2019 - 2020
Engineering Manager of Biz MultiLoc Ad Products. - Grew the team of 4 to a cross-platform team of 12 engineers in 1 year. - Our team built advertising products for enterprises and SMBs. Our focus areas: integration with the ad platform, ad reporting, scaling software for performance, extensive logging & monitoring strategies to safeguard our 7-figure generating products, and stakeholder management (engineering, product, customer success, and sales). - Gave keynotes and talks about engineering culture, leadership, and Python. Meetup and conference host. - Led the Women in Engineering chapter of Yelp in Hamburg, organized an annual internal summit on diversity & inclusion. - Experienced ally skill trainer and mentor, trainer for managers on interrupting biases. - Promoted to senior EM in 2020 Tech stack: React, Javascript, Python, pytest, SQLAlchemy, Cassandra, OpenAPI, Pyramid, Kafka Connect
Senior Fullstack Software Engineer
2016 - 2019
Fullstack software engineer on Biz National team. - International speaker at multiple conferences and podcasts. - Project-lead on high-impact enterprise customer reporting and advertising projects in Python and React.js. - Spearheads React.js usage at Yelp. - Hamburg chapter lead for Women in Engineering employee resource group. - Interviewer and mentor for new hires and interns.
Junior Frontend Developer
2015 - 2015
- Prototyped the redesign of the website building tool in javascript, php and html. - Developed the analytics page using javascript, d3.js and cake.php.
Software Engineering Intern
2014 - 2014
- Implemented the customer standing indicator with javascript, php and SQL, which allows account executives to process refund with reference to clients' track record, saving Chegg 10,000 books per year from fraud.